Sales Support

2 weeks ago

Abbotsford, British Columbia, Canada Guillevin International Full time $45,000 - $65,000 per year
Sales Support

Status:

Regular, Full time

Location:

Abbotsford, British ColumbiaJob Description

This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.
‍
MAIN RESPONSABILITIES:

  • Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
  • Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
  • Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;
  • Takes necessary action to resolve customer service issues in a timely manner; follows up and verifies commitments are met afterwards;
  • Proactively suggest associated and/or alternate products as needed;
  • Promotes focus product items;
  • Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.
  • Assist with other administration duties required for the successful running of the Business Centre on a 'as needed' basis, (ex: receive and sort mail, prepare deposits, account payables, freight claims, processing paperwork for invoicing, cash reconciliation and other assigned tasks);
  • Takes a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities;
  • Support in other tasks as needed (purchasing / inventory management).

QUALIFICATIONS: 

  • Grade 12 minimum completed; Ideally 1-2 years of related experience;
  • Strong communication and people skills, initiative;
  • Good knowledge of Microsoft Office (Word, Excel, OUTLOOK);
  • Interest and capability in performing sales duties and purchasing / inventory management functions as needed;
  • Good knowledge of English and/or French written and spoken;
  • Strong ability and desire to develop and grow skills. 

This is a position with potential for growth.

What's in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.   

What sets us apart is our: 

  • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.   

  • A strong national network offering real opportunities to grow: our people make the difference. 

Among our benefits: 

  • Flexible group insurance plan customizable to your needs. 

  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). 

  • Group RRSP with employer contribution and TFSA. 

  • Postsecondary Scholarship Program for our employee's children. 

  • Charging terminals available at our facilities. 

  • Years of Service Recognition Program.  

Come build your career with us, a growing network where our people make it happen 

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted. 

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