Director, Risk Management

We are seeking a Director, Risk ManagementInvestigations

The Director, Risk ManagementInvestigations (RMI) is responsible for providing leadership and oversight for a team of specialists who provide risk consultancy, close protection, and investigation services to clients. This includes developing and implementing risk management service lines, business development strategies, and a focus on continuous improvement of client services. The Risk ManagementInvestigations portfolio includes services that identify, assess, and help mitigate threats to client safety, security, and infrastructure, where threats may impact the operations, finances, regulatory, or reputational success of the enterprise. Service lines include threat risk assessment, confidential investigations, surveillance, executive protection, and open-source intelligence collection, analysis, and reporting.

Scarlet SecurityRisk Group (SSRG) is one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.

Responsibilities

• Develop, implement, and oversee strategies, service lines, processes, and resources that identify, assess, and provide treatment recommendations relating to client threats
• Develop and execute operational plans and concepts of operations with a focus on continuous improvement
• Recruit, oversee, coach, and develop specialist personnel and provide support as required
• Implement policies and operational procedures; complete projects supporting SSRG objectives
• Administer employee performance and development programs
• Work collaboratively across all internal SSRG business lines
• Maintain a high standard of professionalism and lead by example
• Generate new business and service opportunities
• Perform other duties as assigned or required as the role develops

Requirements

• Minimum 10 years of experience in risk management and investigations (preferred)
• Public safety/law enforcement experience an asset
• Minimum 5 years of leadership experience
• Graduate degree in a related field an asset
• Valid Private Investigator License and Security Consultant License
• Certified Protection Professional (CPP), Associate Safety Professional (ASP), or similar designation preferred
• Strong understanding of risk management methodologies, investigative techniques, and compliance requirements
• Management experience with standards such as ISO 31000, CSA Z624:20, BCER Security Management Regulation Guidelines, and NERC Physical Security Guideline
• Strong analytical, problem-solving, and decision-making skills
• Exceptional written and verbal communication skills; ability to produce clear and defensible client reports
• Ability to manage confidential and sensitive information with discretion
• Demonstrated leadership, teamwork, and interpersonal skills
• High ethical standards, sound judgment, and integrity
• Project management experience
• Proficiency with Microsoft Word, Excel, Outlook, Teams, and PowerPoint
• Valid Driver's License
• Infrastructure and Vulnerability Assessment course completion an asset
• Knowledge of Acts, Statutes, Regulations, and best practices related to risk management and investigations
• General knowledge of risk and security-related case law
• Commitment to continuous learning and improvement
• Ability to adapt to changing priorities and drive positive change
• Ability to work remotely and travel as needed
• Must obtain and maintain enhanced security clearance

Working Conditions

The Director works remotely and/or from an SSRG office in Western Canada, with travel across the country as needed. This position reports to the Executive Vice President, Strategic Initiatives. The role generally follows traditional office hours but may require availability during evenings and weekends to respond to urgent client issues, staffing needs, or other matters that arise.

Ready to Apply?

Upload your resume and a short cover letter telling us why this role fits your goals. We're excited to hear from you

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.

SSRG is committed to maintaining a workplace free from discrimination and harassment based on age, race, creed, colour, religion, national origin, sexual orientation, gender, disability, or gender identity. We have zero tolerance for discrimination or mistreatment of any individual and strive to maintain a diverse workplace that reflects the communities we serve.