Team Lead, Quality Assurance

Team Lead, Quality Assurance

ABOUT AGLC

Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta's gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT INFORMATION TECHNOLOGIES

IT proudly provides the computer systems, security, IT services and governance that support AGLC's businesses, including the operation & support of mission critical gaming, liquor and corporate systems running on a variety of computing platforms. IT ensures the stability and performance of a Local/Wide Area Network, which supports over 1,200 gaming locations and more than 2,000 computers/tablets, 150 physical and 2,000 virtual servers distributed across six corporate offices, casinos, RECs and bingo halls. IT provides leadership in the use of information technology, data and systems to help the AGLC achieve business goals and objectives.

ABOUT THE POSITION

Team Lead, Quality Assurance

Job Req:942

Location:St. Albert - Corriveau

Division/Branch: Information Technology / Enterprise Solutions

Classification: Systems Analyst 4

Status:Permanent - FT

Salary: $86, $113,924.75

Reports to: Karim Rashid

Closing Date: October 28, 2025

Are you a strategic thinker with a passion for quality and innovation in technology? Do you thrive in leadership roles and enjoy mentoring others while driving excellence in software testing and delivery? If so, we invite you to apply for the role of Team Lead, Quality Assurance with the AGLC.

As the Team Lead, Quality Assurance, you will lead a dynamic team of test analysts within our Information Technology division. You'll be responsible for implementing best practices, managing testing activities, and ensuring the delivery of high-quality applications and systems. This role plays a critical part in supporting corporate and non-corporate projects, collaborating across teams, and contributing to the continuous improvement of QA processes.

Key Responsibilities:

• Lead and mentor the QA team, fostering a collaborative and inclusive environment.
• Oversee QA activities across multiple projects and platforms.
• Implement and manage QA tools and processes.
• Set and review team and individual goals through feedback and performance appraisals.
• Ensure compliance with AGLC's ITSM and Information Security policies.
• Collaborate with internal teams and external vendors to deliver quality solutions.
• Provide strategic input on procurement, budgeting, and resource allocation.
• Respond to audit requests and maintain accurate documentation and reporting.

• Degree in Computer Science or related discipline.
• 4+ years of Quality Assurance experience.
• 2 years in a leadership role.
• Strong knowledge of software testing methodologies, enterprise applications, and QA tools.
• Familiarity with architectural patterns, build management, and deployment processes.
• Proven ability to lead teams, manage cross-functional initiatives, and communicate effectively with stakeholders.
• Strong customer service orientation and ability to present technical ideas in user-friendly language.

NOTE:

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.