Office Manager

2 weeks ago

Etobicoke ON MZ X, Canada Galleria of Stone | Toronto Full time $42,587 - $64,530 per year

Job Overview

We are seeking a dedicated and professional Assistant Front Office Manager to join our hospitality team. The ideal candidate will play a crucial role in ensuring the smooth operation of the front office, providing exceptional guest services, and supporting the Front Office Manager in daily tasks. This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

  • Assist in overseeing front desk operations, ensuring high standards of guest service and satisfaction.
  • Manage multiple emails and office phone line, handling incoming calls with professionalism and courtesy.
  • Support and managing ongoing and walk-in clients for natural stone needs
  • Address guest inquiries and resolve issues promptly, ensuring a positive experience for all guests.
  • Maintain accurate records of guest arrivals, departures, and reservations.
  • Collaborate with other departments to enhance overall guest experience and operational efficiency.
  • Uphold store policies and procedures while promoting a welcoming atmosphere for guests.

Qualifications

  • Previous experience in a stone or fabrication environment is preferred.
  • Strong customer service skills with a focus on client service and organization.
  • Proficiency in phone etiquette and handling multi-line phone systems.
  • Bilingual (portuguese) or multilingual capabilities are highly desirable to cater to diverse clients.
  • Excellent communication skills, both verbal and written.
  • Ability to work collaboratively within a team while also demonstrating initiative.
  • Strong organizational skills with attention to detail in managing front desk operations.
  • Join our team as an Office Manager and contribute to creating memorable experiences for our clients while advancing your career in the natural stone industry.

Job Types: Full-time, Permanent

Pay: $42,587.36-$64,530.95 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Work Location: In person

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