Property Adjuster

3 days ago

Vaughan, Ontario, Canada CAA South Central Ontario Full time $60,000 - $90,000 per year

Job description:

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion

At CCG, we are committed to delivering an exceptional Associate experience.

We Offer

  • Work-life harmony with access to an award-winning holistic wellness program,
  • Continuous learning through our robust corporate curriculum and education reimbursement program,
  • Incredible rewards, travel incentives, and product and service discounts,
  • Pay-for-performance and best-in-class recognition programs, and
  • Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs

Position Details

We are looking for a Claims Adjuster that is Member-centric when progressing a claim file to an expedient resolution, while following file management techniques to meet/exceed key performance indicators.

What You Will Do:

Investigate, evaluate, analyze, negotiate and settle property claims (low to moderate severity in nature)

Interpret policy conditions, legislation and confirm coverage for policy holders

Conduct investigations, which include taking phone statements, coordinating services with service providers, consulting with contractors and vendors, etc.

Evaluate liability, salvage and subrogation exposure and potential

Contact and coordinate all parties involved in all stages of the claims process

Review and analyze initial losses to ensure file meets assignment criteria

Respond to client complaints and appeals

Determine proper kind of loss (KOL) reserves based on exposure and authority level

Examine claims files handled by Independent Adjusters when required

Prepare and maintain various reports on property claims

General support of claims area and special projects as required

Who You Are

An educational background including relevant post-secondary education

2-5 years prior property claims handling experience coupled with 2-3 years customer service experience

CIP designation or working towards a CIP designation

Excellent customer service and interpersonal skills

Exceptional written and verbal communication skills

Excellent organizational skills are essential

Career minded individuals whom have demonstrated a career path

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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