Customer Sales

7 days ago

Waterloo, Ontario, Canada Brown & Brown Full time $60,000 - $80,000 per year

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown
is seeking a
Customer Sales & Service Representative
to join our growing team in
Waterloo, Ontario Canada
The Customer Sales and Service Representative manage the daily servicing of an assigned book of business by handling quoting, policy processing, coverage analysis, renewals, claims support, and client communication to ensure accurate and timely delivery of insurance solutions. Provide proactive risk management and consultative guidance to clients, while fostering strong relationships with clients, carriers, and internal teams to support retention and business growth.

How You Will Contribute

  • Responsible for the day-to-day account management of an assigned book of business, including but not limited to quoting and binding new business, processing policies/endorsements, issuance of certificates of insurance, claims reporting and follow up as needed, MVR, Auto plus and Hits reporting, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions in a timely manner.
  • Provide proper risk management on client's profile based on their need and ensure proper insurance coverage and limits are offered.
  • Build courteous and successful relationships with clients, vendors, and carriers to improve client retention.
  • Identify gaps in coverage and consult leadership or client advisor of options to advise the client.
  • Assist in the renewal process for all assigned and prospective clients including obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and negotiating the renewal pricing as well as preparing the renewal proposal, and binders if applicable.
  • Assist in the review of internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure alignment with client expectations and legal requirements.
  • Assist in growing the assigned book of business through account rounding and referrals.
  • Support marketing and sales teams as needed.
  • Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
  • Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.

Licenses And Certifications

  • RIBO Licensed

Skills & Experience To Be Successful

  • 2+ years' experience in the insurance industry, or a related field.
  • Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel. Able to create, edit, and merge letters, spreadsheets, labels, etc.
  • Proficient knowledge of the use of office equipment (including but not limited to copy machines, printers, faxes etc.)

The Power to Be Yourself
We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

  • Customer Sales Representative

    3 days ago

    Waterloo, Ontario, Canada Craftsmen Hardwoods Full time $35,500 - $75,974 per year

    Join Our Team at Craftsmen Hardwoods Inc.Sales Representative – Tri-Cities, Hamilton, Brantford, St. CatharinesCraftsmen Hardwoods Inc. is a trusted wholesale distributor of wood products and accessories across Ontario.We're looking for a motivated, reliable Sales Representative to grow our presence in the Tri-Cities,Hamilton, Brantford, and St. Catharines...

  • Sales Representative

    2 weeks ago

    Waterloo, Ontario, Canada Bustard Chrysler Full time $60,000 - $150,000 per year

    Bustard Chrysler is looking for motivated, enthusiastic, and sales-driven Sales Representatives to join our team. Bustard Chrysler is looking for ambitious individuals with a passion for learning and professional development, and the drive to succeedBustard Chrysler's Sales team sells new Chrysler, Dodge, Jeep, and Ram vehicles, as well as used vehicles of...

  • Customer Success Manager

    1 week ago

    Waterloo, Ontario, Canada BusPlanner Full time $60,000 - $120,000 per year

    BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space.You'll serve as the primary contact for...

  • Customer Success Manager

    1 week ago

    Waterloo, Ontario, Canada BusPlanner Full time $60,000 - $100,000 per year

    Description BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space. You'll serve as the...

  • Sales Representative

    2 weeks ago

    Waterloo, Ontario, Canada Neo Financial Full time $20,000 - $36,000 per year

    Join us to build a more rewarding financial future for all CanadiansAt Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is...

  • Field Sales Representative

    1 week ago

    Waterloo, Ontario, Canada SDI Mktg Full time $35,000 - $45,000 per year

    Job Description SDI Marketing is hiring outgoing Sales Representatives to work at various locations in "Niagara, ON"POSITION DETAILSCompany: SDI Marketing )Title: Financial Sales RepresentativeDuration: Full TimeLocation: "Niagara, ON"Pay Rate: Hourly + Commission ($35,000-$45,000 annually with the potential to earn more)PROGRAM OVERVIEWAre you...

  • Sales Representatives

    1 week ago

    Waterloo, Ontario, Canada Americanome Life Full time $60,000 - $120,000 per year

    Are you ready to unleash your sales prowess and take your career to new heights? We are seeking a passionate and driven Sales Representative to join our innovative team and revolutionize the way our products are brought to market.The Opportunity:As a Sales Representative, you'll be at the forefront of our mission to drive growth and deliver unparalleled...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Ontario, Canada Bank of Montreal Full time $34,750 - $51,800

    Application Deadline:12/07/2025Address:90 Weber Street Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative

    11 hours ago

    Waterloo, Ontario, Canada IDEX Corporation Full time $50,000 - $90,000 per year

    If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.With interesting opportunities in engineering, marketing,...

  • Outside Sales Representative

    3 days ago

    Waterloo, Ontario, Canada PL Electric Supply Full time $60,000 - $120,000 per year

    About UsPL Electric Supply is a growing Canadian electric distributor and the official ABB products distributor for our region. We provide panels, breakers, lighting, and electrical supplies to contractors, builders, and industrial clients.We're looking for a driven Outside Sales Representative to build strong customer relationships, grow new business,...