Front Desk Reception

1 week ago

Gloucester ON KJ R, Canada Stonemont Retirement Living Full time $35,000 - $45,000 per year

Overview

We are seeking a friendly and professional Front Desk Receptionist to join our team on a part-time basis. As the first point of contact for residents, guests, and visitors, you will play a key role in creating a welcoming and hospitable environment. This position requires excellent communication skills, strong organizational abilities, and a genuine commitment to delivering exceptional service within a seniors' retirement living community.

Duties

  • Greet residents, families, and visitors in a warm and courteous manner.
  • Answer and direct phone calls, take accurate messages, and respond to inquiries promptly.
  • Monitor entry and exit activity to ensure a secure and welcoming environment.
  • Provide information and assistance to residents and guests, supporting a high standard of hospitality.
  • Maintain front desk and lobby cleanliness and presentation.
  • Assist with scheduling, filing, and other light administrative tasks as assigned.
  • Communicate effectively with all departments to coordinate resident or guest needs.
  • Support emergency and safety protocols as required by company policy.

Skills

  • Strong interpersonal and communication skills, both in person and over the phone.
  • Excellent customer service skills with a focus on hospitality and professionalism.
  • Ability to multitask and remain calm under pressure in a busy environment.
  • Competence with basic computer programs (email, scheduling, or POS systems).
  • Dependable, organized, and attentive to detail.
  • Previous experience in reception, hospitality, or senior living is an asset but not required; training will be provided.

Join our team and be part of a warm, resident-focused community where your professionalism and care make a meaningful difference every day.

Job Type: Part-time

Pay: From $17.50 per hour

Work Location: In person

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