Dental Receptionist/Assistant

2 weeks ago

Richmond, British Columbia, Canada Seafair Dental Full time $60,000 - $72,000 per year

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of customer service and experience with electronic medical records, ensuring smooth operations at the front desk.

Hours: Tuesday to Friday 9am to 5pm

Responsibilities

  • Greet patients warmly and manage their check-in and check-out processes
  • Schedule appointments and manage the appointment calendar using scheduling software
  • Handle patient inquiries via phone conversations and in-person interactions
  • Maintain accurate patient records, including electronic medical records (EMR)
  • Process patient insurance claims and verify insurance coverage
  • Assist with billing inquiries and payment processing
  • Collaborate with dental staff to ensure seamless patient flow and care coordination
  • Maintain a clean and organized front desk area
  • Sterilize instruments and equipment, clean and disinfect treatment areas, and maintain a sterile environment.
  • Assist dentists in dental procedures.

Experience

  • Experience in a medical office setting is a plus, particularly with electronic medical records
  • Strong administrative skills with proficiency in office procedures and front desk operations
  • Excellent communication skills, both verbal and written, with an emphasis on customer service
  • Ability to multitask effectively in a busy environment while maintaining attention to detail

Join our team and contribute to providing excellent dental care while enhancing your skills in a supportive environment

Job Types: Full-time, Part-time, Permanent

Pay: $25.00-$30.00 per hour

Expected hours: 30 per week

Benefits:

  • Extended health care

Work Location: In person

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