Casual Support Worker – OPS

Lift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. We are seeking individuals who are passionate about supporting from a harm-reduction approach while serving program participants. Lift is an inclusive employer that welcomes applicants from all walks of life Lived experience is valued by our team and we are looking for workers that represent the cultural diversity found in our community.   

Our programs and services include employment services, supportive housing and homeless outreach, temporary shelter services, literacy programs and outreach, immigrant services, adult and family on-demand support. We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community. Lift operates many resource centres in our community, including the local WorkBC Centre, the Community Resource Centre, the Family Place, and the Dr. Elsie Paul Literacy Centre.  

Lift Community Services is an equal opportunity employer.  All qualified applicant will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

The Position

We are seeking casual Support Workers with lived experience to join our growing team at the Powell River Overdose Prevention Site (OPS). As a member of the OPS team, the Support Worker offers harm reduction services, drug checking, referrals to treatment and recovery services, and support and care for people who access the OPS. Above all, the candidate must commit to maintaining a low-barrier, flexible environment that meets people "where they are at" in their patterns of substance use. This is a client-facing role for people who have a passion for harm reduction and working directly with participants. The support worker works in collaboration with the wider team at the Overdose Prevention Site and Lift Community Services including people with lived and living experience with substance use. 

 Overview

• Term: Casual 
• Hours: Vary Monday-Sunday; shifts scheduled between 10am - 8pm
• Hourly Wage: $25.05 
• Work Site:  Overdose Prevention Site 
• Reports to: OPS Coordinator
• Start Date:  ASAP
• Questions? Contact:  Cynthia Leighton, Community Health Services Manager,  

Key Tasks and Competencies  

• Develop relationships with OPS participants and offer support as needed 
• Attend to medical emergencies including overdoses according to knowledge and training. 
• Help sign up and orient new participants to the site. 
• Offer education on safer use and harm reduction supplies. 
• Control the flow and numbers of participants into and out of the OPS 
• Be attentive to participants who are presenting an interest in information or support, such as social, mental health or addiction services and help facilitate referrals if desired. 
• Build a sense of ownership and shared responsibility among participants. 
• Ensure cleanliness and maintenance of site, equipment and supplies. 
• Complete and maintain records and documentation (manual and computerized). 
• Ensure the safety of participants using the OPS. 
• Monitor participants' activity and adherence to Code of Conduct. 
• Use verbal de-escalation techniques aggressive/violent behavior, within guidelines. 
• Work collaboratively with clinical and peer colleagues, clients, and community partners. 
• Assist OPS Coordinator as required 

Qualifications 

• Diploma or degree in social sciences, community mental health, human services, or an equivalent level of combined education and experience 
• Advanced overdose response training 
• Certificates in CPR, First Aid, and transportation of dangerous goods (if applicable) 
• A valid BC driver's license is preferred 

Experience  

• Minimum 1 year experience in the field of mental health and substance use. Harm reduction and overdose response experience is an asset. 

Skills and Abilities  

• General knowledge about trauma & violence informed care, harm reduction and cultural safety. 
• A harm reduction mentality to support participants where they are at with respect and compassion. 
• Ability to de-escalate conflict in a non-violent way. 
• Ability to handle confidential information. 
• An open mind and a willingness to reflect on one's own triggers and boundaries. 
• A willingness to work as a team and communicate effectively. 
• A good sense of humor. 
• Strong personal support networks and habits of self-care. 
• A basic awareness of "street culture" 

Other 

• Requires Vulnerable Sector Check and/or Criminal Record Check clearance.  

We appreciate all applications, however, only those selected for an interview will be contacted. 

As an inclusive employer, we would like to make the recruitment process as accessible as possible. Please contact us to let us know how we can best support you. 

We live and work on the homelands and territories of the Tla'amin People. We honour the land, the Tla'amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.