Administrative Coordinator

Job Title: Administrative Coordinator

Job Description

As an Administrative Coordinator, you will be responsible for processing and verifying shipping documents, providing exemplary customer service, scheduling appointments, and performing various clerical and administrative duties. Attention to detail is crucial for this position as it supports the commitment to delivering an exceptional customer experience.

Responsibilities

• Make telephone calls and send emails to centralized customer service.
• Book delivery appointments via phone and email.
• Bill accessorial and additional fees as required.
• Maintain group email boxes and answer queue calls when needed.
• Receive calls from drivers not delivering freight for specific reasons, log and note comments.
• Scan, photocopy, and fax documents.
• Perform other administrative duties as required, including pulling reports.
• Audit shipping documents for accuracy, correct and report to supervisor as needed.
• Understand Federal Transportation Compliance documentation and react to and report non-compliance.

Essential Skills

• Strong customer relationship building and customer-centric solution delivery.
• Accountability and commitment meeting.
• Collaboration and partnership building.
• Courage to address difficult issues and communicate effectively.
• Consistent achievement of results under tough circumstances.
• Resilience in rebounding from setbacks and adversity.
• Engagement in creating a motivated climate for organizational objectives.

Additional Skills & Qualifications

• Minimum of secondary education, preference for post-secondary education or equivalent experience.
• Previous transportation or operational experience is preferred.
• Experience with AS400 is an asset.
• Proficiency in Microsoft Office products.
• Advanced communication skills.
• Ability to meet deadlines in a fast-paced environment.
• Teamwork capability.
• Ability to work independently with little supervision.

Work Environment

The position is located in a growing terminal in Canada with a stable and long-term employment outlook. The work schedule is Monday through Friday, from 2:00 PM to 10:30 PM, and is transit accessible. The work environment includes extended periods of sitting at a workstation, working on a computer or phone, and requires close vision and intense visual concentration over 70% of the time. Noise from loading docks may be present. The role offers a supportive culture with an open-door policy and numerous social events to foster a family-like atmosphere. Once permanent, candidates will have access to a pension plan.

Job Type & Location

This is a long term Contract position based out of Surrey, British Columbia.

Pay and Benefits

The pay range for this position is $ $22.00/hr.

Workplace Type

This is a fully onsite position in Surrey,BC.

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, la chaîne d'approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du Fortune 500. Nous sommes fiers d'avoir remporté le double diamant ClearlyRated Best of Staffing pour notre service aux clients et aux talents.

Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à pour connaître d'autres options d'accommodement.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.