Business Manager

Location: Vancouver, BC

Employment Type: Full-Time, Permanent, On-site

About Us

For two decades, our Vancouver-based interior design firm has been crafting spaces that allow our clients dream home and space to be realized. Under the leadership of our Director, Kelly, we've built a reputation for sophisticated design that balances vision with precision. As we enter our next chapter of growth, we're looking for more than a Business Manager—we're looking for Kelly's strategic financial partner, someone who shares her drive and entrepreneurial spirit to help shape the future of our firm.

The Opportunity

This is a rare opportunity to step into a pivotal role working alongside a dynamic leader. Kelly is seeking a financial and operations leader - someone who will take full ownership of the financial health of the firm while bringing entrepreneurial energy to every aspect of operations. You'll be accountable for the numbers that drive our business, translating financial data into strategic insights that inform how we grow.

Working in lockstep with Kelly, you'll ensure our business infrastructure evolves as ambitiously as our design work. This role is for someone who sees the bigger picture—who understands that financial clarity enables creative excellence, and that operational systems are the foundation of sustainable growth.

Key Responsibilities

Financial Leadership

• Own the complete financial health of the firm, including budgeting, forecasting, and cashflow management
• Build and maintain financial dashboards that track KPIs and project performance with precision
• Prepare and present monthly financial reports to Kelly on company profitability, cashflow, and strategic metrics
• Lead all client invoicing and communicate proactively with clients about project status and financial progress
• Monitor project profitability in real-time, providing insights that inform decision-making
• Supervise bookkeeping functions (AP/AR, payroll, reconciliations) and liaise with external accountants
• Ensure seamless compliance with CRA requirements and financial best practices

Operational Excellence

• Oversee contract management for all projects, ensuring accuracy, compliance, and risk mitigation
• Develop and refine systems that streamline project delivery - tracking, job costing, and vendor management
• Implement tools and workflows that scale with our ambitions
• Oversee office operations, creating an environment that inspires our team
• Represent the firm with sophistication in all client-facing and partner interactions
• Bring fresh perspectives to operational challenges and growth initiatives
• Help shape long-term strategy with an entrepreneurial, forward-thinking mindset

People & Culture

• Manage all HR administration including onboarding, contracts, benefits, and compliance
• Lead recruitment efforts to build a team that reflects our values and vision
• Navigate HR matters with emotional intelligence and professionalism
• Ensure compliance with BC employment standards and workplace safety regulations

Who You Are

You're a strategic, detail-oriented leader who sees financial clarity as the foundation of business excellence. You take full ownership of the numbers with enthusiasm, transforming data into insights that drive intelligent growth. You're equally comfortable diving into Excel as you are presenting financial updates to Kelly and the team with confidence and clarity.

You have an entrepreneurial fire—you spot opportunities, take initiative, and aren't afraid to roll up your sleeves. You thrive in dynamic environments where no two days are the same, and you bring a growth mindset to every challenge. You're systems-minded, organized, and understand that operational excellence enables design brilliance.

Essential Qualities

• Post-secondary education in Business Administration, Finance, or related field
• 7+ years of business management or operations experience, ideally in a creative or professional services environment
• CPA Designation an asset
• Strong financial acumen and experience with budgeting, forecasting, and strategic planning
• Experience in the design, architecture, or creative industries
• Knowledge of Canadian employment law and CRA requirements
• Polished, articulate communication skills with the ability to represent the firm confidently to clients and partners
• Exceptional organizational abilities and comfort juggling competing priorities
• Self-motivated, proactive, and energized by the opportunity to shape outcomes
• Proficiency in accounting software (QuickBooks, Xero) and Microsoft Office Suite and generally technology savvy
• Entrepreneurial spirit with a proven track record of driving growth and improvement

What We Offer

• Competitive salary reflecting the seniority of this role
• Extended Health Benefits
• A collaborative, design-forward environment in the heart of Vancouver
• The opportunity to help write the next chapter of a celebrated 20-year legacy

Compensation: $80,000 - $95,000 annually, depending on experience.

How to Apply

If you're energized by this opportunity and ready to partner with a driven leader to build something exceptional, we want to hear from you. Please submit your resume and a thoughtful cover letter that speaks to why this role resonates with you to 

Candidates must be legally authorized to work in Canada.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.