Desktop Support Technician

1 week ago

Saskatoon SK SL W, Canada Complete Technologies Full time $40,000 - $60,000 per year

Complete Technologies is looking for a Desktop Support Technician to join our team.

A Desktop Support Technician contributes to the success of Complete Technologies by providing timely and professional support to our clients, excellent customer service and thrives working with a team. Our preferred candidate will have experience working for an MSP or within the IT space.

This Position Entails:

  • Desktop setup and related projects for clients
  • Install, configure, and troubleshoot hardware, software, and peripherals
  • Installing equipment at client sites, and occasional on-site troubleshooting
  • Provide verbal and written technical support to clients
  • Creating and maintaining relevant documentation
  • Opportunity to grow into Tier 1 technical support role working with a Managed Help Desk ticket system
  • A passion for teamwork, continuing education, problem solving and exceptional customer service

What you get:

  • Benefits - group medical, vision care, paramedical, dental, and life insurance
  • 95% benefit cost covered by Complete Technologies, health & wellness spending account
  • 3 weeks paid vacation
  • 5 paid sick days a year
  • Birthday day off
  • Casual dress
  • Onsite parking is provided

What you bring to the table:

  • Knowledge of all currently supported Microsoft desktop operating systems
  • Work experience in an IT technician or similar role, an asset
  • A+ Certification, as asset
  • Excellent English written and verbal communications skills
  • Excellent problem-solving skills
  • Clean criminal record
  • Reliable vehicle

The job:

  • Full-time, permanent
  • Salary: $20- $24 per hour
  • Vehicle & cell phone allowance
  • Compensation will be commensurate with experience and ability
  • 8-hour shift, 8AM – 5PM
  • Monday to Friday

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Location:

  • Saskatoon, SK S7L 6W2 (required)

Work Location: In person

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