Global Programs, Events Coordinator

Purpose of Job

Pets Canada provides guidance and resources to pet businesses and pet owners, advancing the well-being of animals across the country. The Global Programs, Events Coordinator (BIL) plays a crucial role in planning and executing National and International events to enhance Pets Canada's trade presence.

This position offers an exciting opportunity to coordinate the development and implementation of key initiatives, such as National Industry B2B shows and Canadian Pavilions in foreign markets while promoting and increasing Pets Canada's visibility on a global scale. The ideal candidate is highly innovative, constantly seeking ways to improve processes and elevate event experiences.

Candidate must be skilled in telling the Pets Canada story in engaging and compelling ways, with fluency in both official languages, in both written and spoken contexts.

Key Responsibilities

The following is a list of the essential duties and responsibilities of this role. The tasks and time spent performing each task may vary as business needs require. Pets Canada maintains the right to modify job duties and responsibilities at its discretion. The range of specific responsibilities will include but not be limited to the following:

Event Planning:

· Plan and manage trade shows, cocktail parties, international pavilions, and trade missions abroad.

· Coordinate with venues, suppliers, and members to handle every logistical detail of the event, ensuring client satisfaction.

· Supervise events, including problem-solving, event setup, communication with venue staff, and organizing suppliers.

Sponsorship and Sales:

· Assist in the development and selling sponsorships, advertising packages, and secure foreign buyers.

· Assist in managing all fundraising and sponsorship activities.

· Vendor and Supplier Management:

· Source various suppliers, including decorators, catering, security, parking, electricity, and more.

· Assist in the negotiation of contracts and manage tender processes to select conference centers.

· Financial and Administrative Support:

· Prepare event budgets and ensure adherence to avoid project overruns.

· Assist the financial team in all aspects of billings and payment processing

Communication and Marketing:

· Work with the association's communications team to develop event marketing, sponsorship, and communication messages.

· Write, translate, and review promotional documents and website content related to events.

· Maintain professional communication with partners and key program stakeholders.

Client Relations:

· Communicate promptly with clients / members to identify their needs and ensure satisfaction.

· Maintain and manage email lists and databases.

Data Management and Reporting:

· Support the Sr. Manager Global Programs in compiling yearly event data for the annual report.

· Develop and maintain a filing system.

· Keep statistics on Pets Canada's trade shows.

Travel:

· Occasionally overnight travel to participate in Pets Canada's trade shows, pavilions, and missions.

Event Technology:

· Familiarity with event management software, CRM systems, and other digital tools used in event planning and execution.

· Knowledge of virtual and hybrid event platforms.

Industry Knowledge:

· Stay updated with trends and best practices in the events industry to bring innovative ideas to the table.

· Understand the regulatory and compliance aspects of hosting events both domestically and internationally.

Additional Skills:

· The ability to think quickly and effectively resolve unexpected challenges.

· Support the Sr. Manager, Global Programs in the overall management of global programs

Remains flexible to complete other tasks that may be assigned from time to time by the Senior Leadership Team.

Summary of Qualifications

To perform this job successfully, an individual must be able to perform each key responsibility listed satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Employees who do not possess the requirements for a job at the time of hire are expected to attain the knowledge, skills and abilities required within a specified period of time as agreed upon, in writing, with the Chief Executive Officer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Licenses and/or Certification, Experience Required

· University Degree, or equivalent experience

· Three (3) years of experience in hospitality or event management, or in a similar role

· Previous experience with not-for-profit work, an asset

Knnowledge, Skills, and Abilities Required

· Must be fully bilingual FR/EN

· Proven experience as an Event Coordinator or similar role in the events industry.

· Strong negotiation, organizational, and project management skills.

· Excellent communication and interpersonal skills.

· Ability to work under pressure and manage multiple events simultaneously.

· Proficiency in Microsoft Office Suite and event management software.

· Willingness to travel and work flexible hours, including weekends and evenings when necessary.

· Knowledge of the pet sector an asset

· Experience in program and project management, previous experience with not-for-profit work, an asset.

· Experience navigating integrated programs with internal and external audiences.

· Ability to exercise initiative and self-motivation and, at the same time, work effectively in a team environment.

· Continuously learning - proposing new ideas to better our social reach and engagement. Bringing new technology/strategic opportunities to the association for consideration.

· Proficient with Microsoft Office and Adobe Creative Suite (Illustrator, Photoshop), Canvas

Working Conditions

· A hybrid remote and in-office working environment

· A standard office environment is provided

· The standard office emphasizes an open working environment to achieve organizational goals through team collaboration, commitment, and shared objectives

· Dog friendly.

· Travel may be required to attend events and other offsite functions

Environmental and physical requirements:

· walking/standing – 20%, sitting at desk – 80%.

· stairs or lifting – up to 25 lbs.

· Physical effort required, minimal to moderate:

· Work involves moderate amounts of mental and visual demands, including computer operation and concentration

Organization Values

· Collaboration: We have a commitment to respect and collaborate with our internal and external sources for the advancement of animal well-being and industry.

· Excellence: We strive continually to learn and improve so that we may help our industry achieve the highest standards possible.

· Responsibility: We deal honestly and fairly with our industry, the public and one another.

· Leadership: Pets Canada is dedicated to leading the way in the development of policies, resources and best practices that benefit pets, pet families and Canadian pet businesses.

Job Type: Full-time

Pay: $48,000.00-$52,000.00 per year

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Application question(s):

• Can you speak and write in French and English

Work Location: Hybrid remote in Nepean, ON K2G 5W6