Senior IT Administrator

Tru Earth is looking for a Senior IT Administrator to fill a new role at our Mississauga location.

Join our team at Tru Earth, a proud B-Corp certified organization, where your work will not only contribute to our success but also align with our commitment to social and environmental responsibility, making a positive impact on the world while fostering a purpose-driven and sustainable workplace culture.

The Senior IT Administrator will be accountable for providing support and overseeing and maintaining our IT Systems, Infrastructure, software licensing, procurement, and deploying IT hardware and software, providing technical help to users, enabling remote work capabilities, and implementing sustainability initiatives to reduce e-waste and carbon footprint. This is a hands-on role that requires the individual to be a central point of contact and resolution for IT.

At Tru Earth we dedicate to make true lasting change that helps save the planet. This begins with a diverse employee base and an inclusive work environment. We are continuously working to ensure our processes and policies are inclusive to all and respects varying experiences and needs. We are proud to be an equal opportunity employer that values and welcomes a diverse employee base.

Diversity is a fact, Inclusion & Equity is a choice, Belonging is an outcome.

We encourage you to contact us at if you require an accommodation for the recruitment process, we would love to hear from you

Main Job Tasks, & Duties

• Manage Microsoft Exchange, Teams, and other O365 applications; oversee cloud storage in Azure, SharePoint, and OneDrive; ensure regular backups of all IT systems.
• Oversee software licensing and compliance, including procurement, renewal, and audits; coordinate with vendors and maintain role-based access controls.
• Oversee and maintain network infrastructure, including Wi-Fi, video conferencing, VOIP, and hardware connectivity to ensure smooth operations.
• Procure, set up, and deploy IT hardware and software for new and existing users; provide ongoing technical support and troubleshooting for all staff.
• Deliver technical assistance across all company locations and remote users, including warehouse automation; manage IT ticketing and documentation.
• Support senior IT staff and enterprise systems (ERP, HRIS, Shopify); implement initiatives to reduce e-waste and minimize the carbon footprint of IT operations.
• Manage IT Ticketing system and IT documentation

Education and Experience

• Technology Administration Professional or similar like accreditation.
• Proficient with Microsoft Windows 11, MacOS and Microsoft Office 365 administration
• Networking proficiency in Routers, Switches and WiFi access points
• At least 5 years working experience as a IT Administrator

Key Skills and Competencies

• Proficient in coordinating and administering IT platforms
• Well organized person with attention to detail
• Excellent critical thinking and problem-solving skills
• Strong communication and relational skills
• Ability to work alone and prioritize
• Excellent selection-process skills
• Willingness to learn and stay up to date on the latest IT technologies and industry best practices
• Strong documentation skills to maintain accurate records
• Ability to identify process improvement opportunities and implement best practices

We thank all applications for their interest; however, only those shortlisted will be contacted.

Tru Earth does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tru Earth property and therefore, Tru Earth will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Tru Earth's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Tru Earth must be in place and current.

Job Types: Full-time, Permanent

Pay: $63,000.00-$72,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program

Work Location: In person