Senior, LIMS Administrator

5 days ago


Belleville, Ontario, Canada American Water Full time $115,000 - $145,000 per year

Requisition ID:  109274 

Share Our Purpose.  Be Yourself.  Feel Valued. 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role  Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.

For more information, visit  and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

The Senior, LIMS Administrator is responsible for day-to-day delivery of laboratory data needs and long-term strategic development and architecture of LIMS-based tools to support water and wastewater system compliance across the enterprise. This position oversees the data governance and integrity of stored laboratory results, configures the LIMS system to meet daily compliance requirements, and optimizes LIMS-based tools to meet operational needs.

#LI-JS1

Key Accountabilities
  • Maintain support and maintenance of laboratory LIMS system functionality including instrumentation interface, established reporting regimen, customized alerting tools, and sample scheduling.
  • Maintain data integrity related to stored and historical data.
  • Identify and lead system upgrade needs through to modern, secure, interconnected technology landscape.
  • Serve as key point of contact to vendors associated with LIMS and LIMS-connected technologies. This includes designing and optimizing the LIMS to fully leverage its capabilities, including seamless integration with third-party laboratories
  • Ensure compliance with all laboratory accreditation requirements.
  • Provide direct support for operating company compliance activities, especially in the reporting of data to state regulatory agencies.
  • Provide direct data support to capital projects across the enterprise.
  • Implement LIMS enhancements to improve laboratory efficiencies.
  • Update LIMS data tables as requested by regulators or state leadership.
  • Assist other areas of the lab as needed including sample scheduling, receiving and shipping
Knowledge/Skills
  • Strong knowledge of database programming and maintenance
  • Working knowledge of technology implementation
  • Knowledge of utility or laboratory operations preferred
  • Proficient with Microsoft Office software applications
  • Excellent written and verbal communication skills (e.g., fluency in report writing and presentations).
  • Effective people management skills (e.g., planning, organizing, recruiting, controlling, and leading individual staff and teams).
  • Effective interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting)
  • Strong project management skills (e.g. planning, organizing, directing, monitoring and reporting on project activities, managing concurrent projects).
  • System configuration skills (e.g. design and customization, permission management, integrations, validation and testing)
  • Database management (e.g. data governance, performance optimization, SQL proficiency, audit trail management)
Experience/Education
  • Bachelor's degree in computer science or related field
  • 8+ years' experience in database systems or applications
Certifications/Licenses
  • Database, programming, LIMS certifications preferred.
Work Environment
  • Standard indoor office environment with occasional lab environment 
Travel Requirements
  • Occasional travel within operating company locations.
Competencies Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.



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