Retail Backstock Specialist

About MEC
If you're looking for an opportunity to work with one of Canada's most iconic outdoor retailers, we've got your dream job.

MEC is more than a store. We're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a
Retail Inventory Specialist
, you'll be there to help make it all happen.

Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You'll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts.

You'll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favourite thing was about working for MEC, and the overwhelming answer was "the people."

The Role
The
Retail Backstock Specialist
is a frontline position that is focused on driving inventory excellence and customer service. The position works to improve in-store inventory accuracy by conducting counts, audits, record keeping, and processing inbound and outbound shipments.

Duties & Responsibilities
Customer service:
The Retail Inventory Specialist position is required to provide flexibility to complete customer service tasks and shifts when the business needs require it.

Inventory Management

• Conduct daily counts, audits.
• Complete cycle counts.
• Enter inventory adjustments for the store on a daily basis.
• Responsible for executing shipping and receiving tasks including but not limited to:
• Ensuring outbound shipments meet our internal standards.
• Final preparation of outbound shipments applying postage and carrier co-ordination.
• Ensure all the records relating to inventory adjustments, outbound/inbound shipments, store location management (offsite/rentals/demo etc.) are up to date and meeting MEC standards.
• Inventory (trade) Purchase Order receiving.
• Proficiency in the use of multiple programs including but not limited to Excel, MMS, and other tools to complete functions of the job.

Qualifications

• 1 to 2 years experience with customer service, inventory handling, or retail sales.
• Demonstrated basic knowledge of retail inventory control, inventory handling, shipping and receiving processes.
• Intermediate proficiency in MS Excel.

Working conditions

• This position requires shift work and will not have a set schedule.
• You must be available to work a variety of shift times Monday-Friday, with shifts ending as late as 10:00pm. Some weekend availability is also required on Saturdays and/or Sundays.
• This position will have customer facing activities and back of house activities to be determined by the store management team and the needs of the business.

Physical Requirements

• This position may require extended periods of completing the following: sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling.
• The role requires the ability to lift and carry product up to 50lbs.

What do we offer?
The hourly wage range for this position is from
$19.75 to $22.40 per hour
. The exact wage will be based on the successful candidate's relevant experience and/or qualifications.

• Competitive hourly rate and clear pay increase program.
• Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
• Extended health and dental plans for you and your eligible immediate family members (for applicable employment Statuses).
• Paid time off each year to enjoy an outdoor activity of your choice.
• Opportunities to join outdoor excursions with other MEC staffers.
• Equipment Demonstration Program (EDP) – gear rental program.
• Support for that big, expedition style adventure that you have been dreaming of.
• Access to confidential mental health support, and other work/life support services at no cost to you.
• Training and product knowledge.
• Growth opportunities.