Hospitality Associate

Regular/Temporary

Regular

Job Title

Hospitality Associate (Second Cup)

Job ID

73002

Location

Central Campus

Open Date

11/25/2025

Job Type

Seasonal (Non-Eligible)

Close Date

12/09/2025

Employee Group

SEIU Hospitality

Favorite Job

Department

Hospitality Operations

Hours per Week

24

Job Description

Facility/Workstation (if applicable): Second Cup

Campus Location: PGCLL (Peter George Centre for Living & Learning Building)

Classification: 1-General

Position: Hospitality Associate

Full-Time or Part-Time:

SEASONAL: Part-Time, 24 hours per week up to 39.5 hours per week

Hourly Wage Rate: $22.58/hour

Monday to Thursday: 2:30pm – 8:00pm

Friday: 2:00pm – 6:30pm

Note: This schedule is subject to change. May be required to work Saturdays and Sundays.

• Must be able to perform fast, accurate customer transactions in a fast-paced environment. May be required to perform a cashier test.
• Must be able to keep up with high-volume customer demands while maintaining high standards.
• Must successfully complete Second Cup online and practical training.
• Must adhere to all Second Cup standards, policies, and procedures at all times.
• Maintain accurate time, temperature, delivery, and cleaning logs.
• Must be able to lift up to 25 lbs on a regular basis.
• May assume responsibility for opening and closing of the facility.
• Maintain the levels of supplies, cleanliness, and tidiness of display fridges, merchandisers, counters, walls, shelves, and glass.
• Must adhere to Hospitality Policies and procedures, including the principles of FIFO.
• Ability to multi-task and work under pressure.
• Understand and deliver good customer service.
• Refer to Cashier job description for more details.

• Minimum 3 years' experience in a fast-paced cashier position.
• Previous experience in a similar operation is an asset.
• Must have good communication, reading, writing, and English skills.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the "Dish With One Spoon" wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster's commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at ext. 222-HR , or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.