Maintenance Support Technician

Walters Group is a family-owned steel construction company that designs, fabricates, and constructs unique and complex commercial and industrial projects throughout North America. With over 65 years of experience, Walters ensures high quality results through our passion and commitment to every project. Our head office is located in Hamilton and we have multiple fabrication plants in Hamilton, Stoney Creek and Princeton. As Walters grows and expands into new markets, we are seeking to welcome aspiring and driven individuals to our team who share our passion, vision, and values.
At Walters, we build history, and we are incredibly proud of our projects, to name a few - Tim Hortons Field in Hamilton, ON, the Burgoyne Bridge in St. Catharines, ON, The Bow in Calgary, AB, and the Canadian Museum of Human Rights in Winnipeg, MB.
We're consistently ranked among the best companies to work for, including Canada's Best Managed and Great Place to Work Certified. We're committed to supporting and developing our teams. We also ensure a positive, safe, collaborative work environment with ample personal and career development opportunities.
If you want to be a part of our team – read on and apply. Even if you feel like you don't meet all criteria, please give it a shot, and still apply.
About The Position
The Maintenance Support Technician is responsible for supporting the maintenance department through efficient ordering, organization, and tracking of parts and supplies. This position plays a key role in ensuring equipment uptime and operational efficiency by maintaining accurate records, coordinating vendor relationships, and assisting with minor maintenance and facility tasks.

Key Responsibilities
Procurement & Inventory Management

• Order parts and supplies using the Fraxion purchasing platform, ensuring accuracy and timely processing.
• Research and verify the compatibility of replacement parts to ensure proper fit and function.
• Track and follow up on orders to confirm delivery timelines and resolve delays or discrepancies.
• Monitor consumable inventory levels, and proactively reorder items from discount vendors using blanket purchase orders (POs).
• Receive, check, and stock shelves with incoming materials, maintaining clear labeling and organization.
• Send packing slips and order confirmations to the accounting department for accurate recordkeeping and invoicing.

Maintenance Support

• Perform basic repairs and upkeep, including small painting tasks and simple bench repairs (e.g., grinders, welding whips, extension cords, air hoses).
• Conduct filter replacements and basic maintenance on select equipment as scheduled.
• Input equipment maintenance activities and hour readings into the Fiix maintenance tracking software.
• Help maintain cleanliness and organization of the maintenance shop to ensure a safe and efficient workspace.

Administrative & Coordination Duties

• Use Microsoft Outlook for professional email communication with vendors, contractors, and internal teams.
• Assist with office maintenance tasks, including desk alterations and minor facility adjustments.
• Post safety notices and assist in maintaining compliance with workplace safety standards.
• Coordinate limited scheduling of outside contractors for repairs or maintenance support.
• Run local errands such as picking up parts or delivering items for repair (valid driver's license required).
• Perform other duties as assigned to support the department's goals and overall operations.

Work Location:

• Hamilton ON.
• This role is primarily based in the maintenance shop, with occasional travel to vendor locations or worksites for parts pickup and deliveries. It involves both administrative and hands-on work in a collaborative, safety-conscious environment.

Position Requirements

• Basic computer proficiency, including email and data entry.
• Strong organizational and multitasking abilities.
• Ability to perform light physical work (lifting, bending, stocking shelves).
• Attention to detail when handling parts and documentation.
• Valid driver's license and clean driving record.
• Prior experience in maintenance, inventory, or procurement.
• Basic understanding of mechanical or electrical equipment components.

Compensation Package

• Negotiable wage based on experience.
• Vacation.
• Paid sick and Bereavement leaves.
• Flexible extended health and dental care packages.
• Employee Assistance Program.
• RRSP Matching.
• Profit Sharing.
• Employee Family Scholarship Program.
• Tuition support (Apprentice, Continued Education)
• Values in Action (ViA)- participating in charity events coordinated by employees. As well as team bonding activities.

Walters Group is committed to providing accommodations throughout the interview and employment process. If you require an accommodation, we will work with you to meet your needs.