Front Desk Manager

1 week ago


Calgary AB TA P, Canada LFG Labs Full time $40,000 - $70,000 per year

Job Overview

We are seeking a highly organized and proactive Front Desk Manager to oversee our front desk operations and provide exceptional customer service at LFG Labs - Calgary's all-in-one martial arts and fitness facility. The ideal candidate will have a strong background in office management, clerical tasks, customer support and sales. This role requires excellent communication skills, the ability to manage multiple tasks efficiently, and proficiency in various office software (MindBody). As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming environment.

Duties

  • Manage front desk operations, ensuring a smooth and efficient workflow.
  • Greet and assist visitors, providing exceptional customer service.
  • Check clients into classes & manage personal trainer & class schedule.
  • Handle multi-line phone systems, directing calls and taking messages as needed.
  • Maintain office organization through effective filing systems and data entry.
  • Manage calendars, schedule appointments, and coordinate meetings.
  • Provide customer support by addressing inquiries and resolving issues promptly.
  • Assist with administrative tasks to support the overall operations of the office.
  • Ensure compliance with company policies and maintain confidentiality of sensitive information.

Experience

Candidates should possess the following skills and experience:

  • Proven experience in front desk management or similar administrative roles.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
  • Strong organizational skills with excellent time management abilities.
  • Experience with MindBody (preferred)
  • Experience with multi-line phone systems and professional phone etiquette.
  • Familiarity with data entry processes and basic bookkeeping practices.
  • Previous experience as a personal assistant or in office management is advantageous. If you are an enthusiastic individual who thrives in a fast-paced environment and is committed to delivering outstanding service, we encourage you to apply for this exciting opportunity as our Front Desk Manager.

Job Types: Full-time, Part-time

Pay: $16.00-$25.00 per hour

Expected hours: 30 – 50 per week

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule
  • On-site gym
  • On-site parking
  • Store discount

Work Location: In person


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