Trainer, Instructional Designer

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Job Summary

This role is responsible for developing and executing impactful training materials across McKesson Canada Specialty Health. This role aims to empower our staff to deliver exceptional services to patients and customers. The incumbent will actively search for opportunities, creatively design, and deliver training programs to educate, recognize, and enhance employee competencies and performance.

Specific Responsibilities

• Develop and implement a comprehensive onboarding curriculum for new hires and returning staff, tailored to various roles and business units within Specialty Health.
• Monitor new employees' understanding and offer continuous support to address inquiries throughout the onboarding process.
• Collaborate with cross-functional teams to assess training needs and provide effective solutions.
• Facilitate practical training on company systems, processes, and tools relevant to the employees' roles.
• Support in content creation and conversion of training E-modules to be stored within various training systems (i.e., LMS platform, Absorbe, etc).
• Deliver engaging presentations to diverse audiences, including team members and management.
• Simplify complex topics into accessible training sessions for employees.
• Ensure high-quality delivery of both in-person and virtual training sessions; evaluate performance metrics to assess effectiveness.
• Represent McKesson with enthusiasm, fostering excitement and creating buy-in for processes to deliver an exceptional training experience.
• Support ad-hoc projects requiring training assistance.

Minimum Qualifications

• 3+ years of experience in a training role or similar role.
• Post-secondary education (college, university) in relevant discipline

Key Competencies

• Proven expertise in designing and delivering training programs with a robust understanding of healthcare operations.
• Thorough knowledge of company policies, procedures, and systems to effectively train new employees.
• Ability to adapt training content to accommodate different learning styles and individual needs.
• Excellent written and verbal communication and strong case management skills.
• Proficient in learning management systems, training applications and technologies, with experience in eModule content creation (LMS, Articulate, Absorbe).
• Advanced knowledge of the MS Office products (Excel, PowerPoint, Word).
• Self-starter with a keen eye for improvement opportunities and the ability to initiate change.
• Detail-oriented with strong organizational and decision-making skills.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson