Customer Service Associate

Are you open to working part-time up to full-time hours during our busy Spring/ Summer season for 2025? This includes open availability to work mornings, evenings, and weekends .

Kent Building Supplies is seeking passionate individuals to join our team and provide outstanding customer service We have openings for Sales Associates across multiple departments and Material Handlers in our Lumber Yard and Garden Centers.

As a Contract Associate at KENT, you will warmly welcome and interact with customers to thoroughly understand their needs and help them choose the right products for their projects. Whether you are on the Sales Floor or in the Lumber Yard, delivering exceptional customer service is our top priority as the leading home improvement destination in Atlantic Canada

• Approach interactions and learning opportunities with a curious mindset.
• Take initiative and confidently guide customer interactions.
• Provide superior customer service by adhering to our sales and service model.
• Complete product knowledge training and stay informed about current sales and promotions.
• Maintain store standards, including inventory and merchandising.
• Load and unload materials, with heavy lifting required.
• Work outside in all weather conditions.

• Prioritize safety in all tasks.

• Strong communication skills and a collaborative team player

• Self-motivated and proactive in serving customers.
• Positive attitude and willingness to learn and be cross trained in other departments.
• High attention to detail.
• Ability to lift up to 55 lbs.
• Flexible availability to work days, evenings, and weekends (rotating shifts).
• Must be at least 16 years old.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.