Casual Staff
1 week ago
Casual Staff (On Call) Night Support Staff (1 position available)
Pos. 1: hours per week
Reporting to: Program Coordinator
Position Summary
The Emergency Overnight Shelter -Casual Position - Night Support Staff position assists and cares for those seeking overnight shelter during the winter months.
We are seeking a committed and compassionate Casual Staff to join our team for the duration of their academic placement. This is an opportunity to gain hands-on experience in a non-profit emergency shelter setting, while working alongside experienced social workers and multidisciplinary staff.
This position is ideal for BSW or MSW in an environment that promotes advocacy and equity.
Primary Responsibilities
- Intervening and de-escalating crisis situations as they occur
- Timely completion of case notes, safety planning, and Critical Incidents
- Attending required training opportunities within the appropriate timeframe
- Admitting clients; checking them in and out of the program according to designated intake procedures; and program facilitation
- Recording client statistics for reporting purposes
- Nightly community wellness checks
- Nightly door checks
- Hourly bed checks
- Maintain effective communication with clients and supervisor (including communication book)
- Assess and assist with client personal needs and connect them to necessary resources (ex: hygiene, nutrition, etc.)
- Monitor client activities and work cooperatively with other staff and clients
- Clean all areas as regularly and assist with inventory control
- Follow nightly duties as stated within the procedures
Supervision
You will be responsible for the supervision of clients, but you are not required to do anything for clients they can do themselves.
Qualifications
- Minimum 18 years of age
- Physically capable of performing tasks and duties
- Work independently with minimal supervision
- Ability to handle potential conflict situations, deal with stressful situations and react with good judgment
- Must be very flexible and able to prioritize and re-prioritize tasks
- Diplomacy and tactfulness in dealing with situations that involve misinformation, miscommunication, and conflict between clients
- Social Services education with recent and relevant experience, or an equivalent combination of training and experience
- Proficiency in Microsoft Office programs and ability to learn database systems
- Concise and clear communication (verbal and written) and problem-solving skills
- Respects individuals and maintains confidentiality
- ACCHS will pay for the adequate training required for this role if necessary, but having Up-to-date Standard First Aid and Level C CPR upon hire would be considered an asset
- Ability to provide a clean Criminal Record Check with vulnerable sector search and Child Intervention Record Check
- Experience or in-depth understanding of Harm Reduction and Trauma Informed Practice is considered an asset
Experience
● Previous experience working in a shelter environment or with vulnerable people is considered an asset.
Other Considerations
● This position requires you to work 12 hour over-night shifts.
Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 5 months
Pay: From $22.00 per hour
Ability to commute/relocate:
- Athabasca, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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