Operations Manager

2 weeks ago

Montreal, Quebec, Canada Vanessa Rose Full time $56,229 per year

Gestionnaire Ressources Humaines & Opérations / Human Resources & Operations Manager

Entreprise / Company: Les Anges Gardiennes

Lieu / Location: Montréal, QC

Type d'emploi / Job Type: Temps plein / Full-time

Horaire / Schedule: Flexible (jour, soir, week-end au besoin)

À propos de nous / About Us

Depuis 2002, Les Anges Gardiennes aide Montréal à mieux vivre avec ses animaux.

Notre mission : offrir un service 5 empreint de confiance, de respect et de cœur.

Nous grandissons et recherchons un(e) Gestionnaire RH & Opérations passionné(e) par les gens, le service, et le développement des équipes.

EN:: Since 2002, Les Anges Gardiennes has helped Montrealers balance their lives with their pets.

Our mission is to provide trusted, heartfelt 5 service filled with kindness and professionalism. We're growing and seeking a Human Resources & Operations Manager with a passion for people, service, and excellence.

Vos responsabilités / Key Responsibilities

  • Gérer le recrutement, l'intégration, la formation et les horaires du personnel.
  • Superviser les opérations quotidiennes pour assurer la fluidité et la qualité du service.
  • Soutenir les relations employé·e·s avec empathie et professionnalisme.
  • S'assurer du respect des politiques internes et des lois du travail.
  • Collaborer avec la direction pour améliorer les processus et la communication.
  • Favoriser une culture d'équipe positive, inclusive et orientée croissance.

EN::

  • Lead HR processes: recruitment, onboarding, training, scheduling, and compliance.
  • Oversee daily operations to maintain service excellence.
  • Manage employee relations with empathy, fairness, and care.
  • Ensure compliance with company policies and employment regulations.
  • Partner with leadership to strengthen communication and workflows.
  • Foster a positive, inclusive, and growth-focused team culture.

Profil recherché / Ideal Candidate

  • 3+ ans d'expérience en RH, opérations ou gestion hôtelière / service.
  • Bilingue français / anglais (écrit et parlé).
  • Solides compétences en communication et en organisation.
  • Leadership bienveillant, esprit analytique et sens du détail.
  • Capacité à gérer plusieurs priorités dans un environnement dynamique.
  • Certification RH (CRHA, CHRP ou équivalent) — un atout.

EN:

  • 3+ years of experience in HR, operations, or hospitality/service management.
  • Bilingual French/English (written and spoken).
  • Strong communication, organization, and leadership skills.
  • Compassionate, detail-oriented, and calm under pressure.
  • HR certification (CRHA, CHRP, SHRM) is an asset.

Ce que nous offrons / What We Offer

  • Salaire compétitif selon l'expérience.
  • Horaire flexible à temps plein.
  • Environnement humain, chaleureux et collaboratif.
  • Possibilités d'avancement et de développement professionnel.
  • Rabais employés et culture d'entreprise bienveillante.
  • Competitive salary based on experience.
  • Flexible full-time schedule.
  • Warm, people-centered workplace.
  • Opportunities for growth and professional development.
  • Employee discounts and supportive culture.

Pour postuler / To Apply:

Envoyez votre CV à / Send your résumé to hr

Sujet / Subject: Gestionnaire RH & Opérations – Les Anges Gardiennes

Joignez-vous à notre famille d'Anges , là où le cœur rencontre l'excellence.

Join our family of Angels , where heart meets excellence.

Job Types: Full-time, Permanent

Pay: From $56,229.72 per year

Work Location: In person

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