Accounts Receivable
1 day ago
Overview
W.O. Stinson & Son Ltd. is a family business specializing in fuel distribution and HVAC services. We seek a reliable, hard-working and trustworthy Accounts Receivable/Collections clerk to join our team. Experience with commercial accounts would be an asset. This is a full-time, permanent position, Monday through Friday. The ideal candidate will be detail-oriented, organized, comfortable making collection calls and able to monitor customer account details for non-payments, delayed payments, and other irregularities. Collection calls are a large part of this position.
Why Join Our Team:
- Competitive Salary
- Medical and Dental Benefits
- RRSP match
- Free On-site Parking
Primary Job Duties and Responsibilities:
- Collection phone calls for Commercial and Residential accounts
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Handle customer inquiries regarding billing issues and payment discrepancies
- Process accounts receivable transactions promptly and accurately
- Review AR aging to ensure compliance
- Process credit card payments
- Investigate and resolve customer queries
- Communicate with customers via phone, email, and mail
- Collaborate with the accounting team on month-end closing procedures
- Back-up reception as needed
- Assist in other duties as needed
Qualifications:
- Be able to maintain regular and consistent attendance and punctuality
- Be available Monday to Friday
- Strong knowledge of accounts receivable
- Fluent in English -required
- Excellent customer service skills with professional phone etiquette
- Proficient in Microsoft Excel
- Minimum 3-years Accounts Receivable experience
- Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts
- Be able to multi-task, have good organizational skills and be able to work in a team environment
We offer long-term employment opportunities and training. W.O. Stinson & Son Ltd. is an equal opportunity employer and welcomes all qualified applicants to apply. If contacted for an interview, please inform us if accommodation is required.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
Experience:
- Accounts receivable: 2 years (required)
Work Location: In person
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