Workplace Experience Administrator

S'more about the team

We are looking for a Workplace Experience Administrator who will support our Workplace Experience team. In this role, you will support all aspects of our physical office experience at HelloFresh Canada's HQ in downtown Toronto. Reporting to the Campus Lead & People Analytics, you will act as a friendly and knowledgeable ambassador of our physical space to our team members and visitors to ensure a consistent and excellent employee experience. 

Notes on schedule:

• This role is 20-24 hours per week over weekdays with some limited flexibility - Monday to Friday
• There may be an opportunity for additional hours based on business need and availability
• This is a 100% in person role - meaning you will be required to come to our office downtown Toronto for all scheduled hours.

Lettuce share what this role will be responsible for

• Support with reception duties as needed, including welcoming employees/guests, mail and shipment delivery, and distribution of materials to staff 
• Ensure our physical office is maintained, including all meeting rooms, common areas, kitchens, and work spaces  
• Restock all staff kitchens with beverages, snacks, etc on a daily basis
• Support with monitoring our visitor management platform (Envoy) to ensure all team members and guests are booking desks and meeting spaces appropriately
• Organizing and inventory tracking of all office materials (Swag, office supplies, printer supplies, etc)
• Owning the creation of swag bags for new hires
• Ordering all in office supplies/food in line with budget
• Support with activation and deactivation of key codes
• Answer questions and provide assistance to team members related to the physical office
• Supporting People & Culture team with internal Recognition and Life Events Program administration 
• Assist with supporting in office requests, via our ticketing platform 
• Assist with new hire material distribution - IT equipment, swag, etc.
• Assist with our in-office employee experience including in person employee engagement events, departmental events, and internal communications
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Previous experience in Office Management, Office Administration or Customer Service preferred
• Strong attention to detail and independent work style
• Strong verbal and written communication skills
• Welcoming and professional demeanour
• Customer service focused
• Excitement to work in a physical office environment and create a great experience for our team members 
• Willing and able to lift up to 40lbs
• Has experience standing for prolonged periods of time

Let's cut to the cheese, this is why you'll love it here

• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning.
• Work Hard & Have Fun - From team socials to engaging company days, you'll have plenty of opportunity to experience the fun
• Diversity & Inclusion Initiatives - With impactful ERG's like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven't already noticed. We even have some punny meeting room names

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It's no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.