Inside Sales Representative

2 weeks ago

Concord ON LK A, Canada Calibre Inc Full time $48,000 - $58,000 per year

Calibre Sales Inc., a leading master distributor of over 5 000 disposable packaging products from 300+ manufacturers, is seeking a driven Inside Sales Representative. This role will focus on reactivating dormant accounts, cultivating small account relationships, and contributing to our operational efficiency and customer-first promise.

Key Responsibilities

  • Proactively manage outreach to dormant and small accounts via cold calls, emails, and follow-ups.
  • Re-engage inactive clients and generate new orders that align with Calibre's value-driven, just-in-time delivery model.
  • Educate customers on our product breadth from custom-branded foodservice items to healthcare packaging and upsell where aligned with their needs.
  • Maintain accurate customer data and activity logs in CRM.
  • Collaborate with logistics and warehouse teams to ensure prompt and accurate delivery.
  • Track metrics such as reopening rate, sales conversions, and volume growth.

Qualifications

  • 1–2 years of inside sales or customer service experience; B2B exposure preferred.
  • Excellent verbal and written communication skills.
  • Proactive, organized, self-motivated, and customer-centric.
  • Familiarity with CRM platforms; warehouse experience is a plus.
  • Knowledge or interest in packaging, foodservice, or distribution sectors is beneficial.

Job Type: Full-time

Pay: $48,000.00-$58,000.00 per year

Benefits:

  • Dental care
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Concord, ON L4K 2A5: reliably commute or plan to relocate before starting work (required)

Experience:

  • CRM: 1 year (required)
  • B2B sales: 1 year (required)
  • Inside sales: 2 years (required)

Work Location: In person

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