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Client Reports Administrator
2 weeks ago
We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 99% client retention rate and our award-winning culture, combine to position us as a national leader in wealth management. Recognized as a Best Managed Company and one of Canada's Top Employers, we are dedicated to upholding our firm's values through this phase of significant growth.
By bringing together smart, dedicated and supportive colleagues from diverse backgrounds, we deliver extraordinary client service in a values-driven work environment. The collaboration, creativity and entrepreneurial spirit we were founded on provides the opportunity for you to make a real impact and build a rewarding career. We are passionate about our business, our culture and investing deeply in your growth and development to build for the future. If you have this same drive, then let's talk
Purpose of the Role:The Client Reports Administrator plays a critical role in ensuring the timely and accurate delivery of client reporting across all investment products. This position provides high-quality back-office support to the firm, contributing to both client-facing and internal reporting needs. Key responsibilities include processing management fees and generating investment reports, ensuring data integrity and consistency in all outputs.
This is a hybrid role that is open to our Vancouver or Toronto offices. We will be hiring for two positions on our Client Reporting Team: one permanent role and one 15-month contract role.
Core Responsibilities:- Prepare and distribute system-generated reports (investment performance and taxable income).
- Liaise with external investment firms and custodians for product-related data.
- Generate managed reports for internal teams and review them for accuracy and completeness.
- Calculate management fees and process adjustments to fee charges.
- Match internal account transfers and switches between share classes.
- Collect and distribute tax slips and upload them to client and accountant portals.
- Manage historical data including fund distribution, tax breakdowns, and foreign exchange rates.
- Monitor team inbox and respond to tax and investment queries from the advisory services team.
- Documentation of software malfunctions and unexpected problems with reports.
- Additional duties as required including assistance with projects to improve client service.
- Collaboration with internal teams to ensure strict adherence to reporting timelines.
- Monitor industry trends including best practices in reporting and compliance requirements.
- Bachelor's degree in Business Administration or Accounting (or equivalent).
- 3 years of experience in financial services administration preferred.
- Related financial services certification (CSC, CIM) an asset.
- Strong investment and tax knowledge.
- Proficient with MS Excel and working with large data sets.
- Strong analytical skills and mathematical ability with close attention to detail.
- Skilled in data structuring, data normalization, and data modeling.
- Excellent interpersonal and communication skills (both written and verbal).
This position comes with a base salary range of $51,000 - $64,000 plus a competitive performance bonus, RRSP contribution and participation in our profit-sharing program. Base salary will be commensurate with experience, skills, and qualifications.
At Nicola Wealth, our people grow our business, delight our clients, and live our values every day. Our comprehensive compensation and benefits package reflects our appreciation for this commitment. Whether it's participating in our profit sharing and benefit programs on day one, or the opportunity to participate in our share ownership program, our people are able to go beyond a conventional salary and bonus structure. To learn more about our complete package, visit:
Please include both a cover letter and resume in support of your application. We are an inclusive, equal opportunity employer. For more information about this and other roles: .
It is our priority to remove barriers to provide equal access to employment. Should you require reasonable accommodation during the recruitment process please contact us at and we will work with you to meet your needs. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Nicola Wealth policies.
Thank you for your interest in a career with Nicola Wealth
