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Multi-Media Event Tech Specialist, Media Services/Centre for Academic Technology Internal Candidates Only

2 weeks ago

Winnipeg, Manitoba, Canada University of Winnipeg Full time $47,793 - $66,175 per year

The Centre for Academic Technology (CAT) provides campus wide leadership, direction, training, services and support for a broad range of technologies used in teaching, learning, research, and administration. Media Services is a major unit within the Centre for Academic Technology organized into 2 service delivery areas; Multi Media Services and Video Production Services.

The Media Technologies Events Specialist is a full-time continuing role, and a front-line technology services and support position, providing services and support for a range of audio and visual technologies campus wide and in the virtual workspace.

Responsibilities:

  • Coordinating and managing the day-to-day activities of the unit, managing priorities and resource scheduling, and assigning work tasks.
  • Manage and schedule part-time staff to support service delivery for after hours and weekend events and conferences.
  • Provides front line classroom user support for faculty and staff. This includes:
  • On the spot troubleshooting and verification of the nature of the technical problem, rectifying the problem or reassigning to the appropriate support technician.
  • Providing user training on the proper operation of smart classroom and interactive technologies.
  • Performing system operational checks and preventative maintenance.
  • Work with the Events/Conference Services to determine event operational plans, set up, safety requirements and capacity.
  • Meet with internal and external clients to determine event requirements, select the technology best suited to client needs. Provide labour and cost estimates.
  • Work with the President's Office and Legal Department to coordinate confidential and highly sensitive materials shared at Senate and Board of Regents meetings.
  • Plan targeted troubleshooting/training sessions for individuals experiencing challenges.
  • Manage the University of Winnipeg's Zoom Webinar 1000 license to plan, schedule and facilitate all online and hybrid (livestreamed) events, providing technical assistance when required.
  • Supervise junior staff by providing training, instruction and support for events.
  • Facilitate follow up meetings with clients and University staff to diagnose potential areas of improvement and provide constructive feedback.
  • Manage schedule regarding overtime and work outside of office hours.
  • Set up, program, and operate audio sound reinforcement systems that include digital audio mixers, microphones, speakers, amplifiers, and digital signal processors (DSPs) for live events.
  • Set up and operate video systems that include digital projection systems, digital video cameras, video signal sources such as digital playback systems and sources, computer, laptops for live events.
  • Maintain and troubleshoot inventory of audio and visual equipment to ensure equipment is ready and available for use when needed.
  • Set up and coordinate test connections and/or system orientations with external participants and troubleshoot network connectivity issues.
  • Set up and monitor mobile camera, microphone and computer equipment to facilitate the video portion of conferences.
  • Troubleshoot network connectivity issues that arise during live conferences.
  • Meet with clients prior to production schedule to plan and map out project components.
  • Provide video and audio production services for various academic and administrative departments.
  • Attend meetings as required.
  • Maintain technical and operational currency.
  • Maintain documentation and records as required.

Qualifications:

  • Five years' experience in audio-visual production and support.
  • Extensive and varied live event production experience i.e., theatrical, musical, or corporate events.
  • Demonstrated experience in setting up and operating sound and video systems for live events and presentations
  • Demonstrated ability and experience in setting up and operating video conferencing systems.
  • Demonstrated ability to manage the staff and operation of events and conferences maintaining safety and professional standards.
  • Must be able to communicate audio visual concepts convincingly, understandably, and with a high degree of diplomacy.
  • Must have excellent written and verbal communication skills.
  • Must be able to work effectively with all levels of University faculty and staff.
  • Must have strong negotiation skills applied in dealings with internal staff and clients, and external consultants, vendors, and contractors.
  • Solid grounding in IP networking theory, standards, and configuration sufficient to work effectively with Network Analysts and commercial telecom service providers in troubleshooting activities.
  • Good technical knowledge to be able to troubleshoot networked systems and perform repair and maintenance tasks.
  • Knowledge of integrated network technology supporting data/voice/video systems
  • Advanced technical skill and artistic ability to use commercial quality audio and video production and editing software such as Apple Final Cut or Adobe CS.
  • Advanced working knowledge of, and ability to set up, program, test, and operate digital audio, video, and DSP systems efficiently and optimally.
  • Advanced working knowledge of, and ability to set up, test, and operate analogue audio and video systems efficiently and optimally.
  • Good working relationship with service and equipment suppliers
  • Proven ability to remain calm, focused, and productive under pressure, such as during live events.
  • Ability to co-ordinate tasks and resources needed to identify, define, and create video production-based projects,
  • Ability to plan, organize, establish and manage priorities, schedules and deadlines
  • Ability to exercise independent judgment.

An equivalent combination of education, experience, skills, knowledge and abilities may be considered.

Condition(s) of Employment:

  • Must be legally entitled to work in Canada.
  • Capable of lifting and moving equipment in excess of 15kg.

The salary range for this position will be from $47,793.20 to $66,175.20 annually.

Note: The work described in this posting will be conducted in-person.

The University of Winnipeg is committed to equity, diversity and inclusion and recognizes that a diverse staff and faculty benefits and enriches the work, learning and research environments, and is essential to academic and institutional excellence. We welcome applications from all qualified individuals and encourage women, racialized persons, Indigenous persons, persons with disabilities, and 2SLGBTQ+ persons to confidentially self-identify at time of application.

The University of Winnipeg is committed to ensuring employment opportunities are accessible for all applicants. If you require accommodation supports during the recruitment process, please contact

The personal information of applicants is collected under the authority of the University of Winnipeg Act and 36(1)(b) of the Freedom of Information and Protection of Privacy Act. All personal information collected via the recruitment process is used to assess the applicant's suitability, eligibility, and qualifications for employment, and to otherwise support recruitment activities. This information will be provided to participating members of the recruitment process. Questions regarding the collection of your personal information may be directed to the Director, HR Services, 515 Portage Avenue, Winnipeg, MB, R3B 2E9 or