Chicopee Hall Cashier 2025/2025

1 week ago


Kitchener ON NA Z, Canada CHICOPEE Full time $35,000 - $45,000 per year

Position Title: Chicopee Hall Cashier

Department: Food & Beverage

Reports to: Manager, Food & Beverage or designate

Our Mission: Offer unique and memorable experiences through fun-filled programs, activities, and events

Job Summary: Chicopee Hall Cashier plays a key role in delivering friendly, accurate, and efficient service to guests in the food and beverage areas. This individual is responsible for handling cash and electronic transactions, maintaining a clean and organized work area, and ensuring a positive guest experience at all times. The position may rotate between food and beverage service areas and may assist other departments based on operational needs.

Roles and Responsibilities:

  • Greet guests in a friendly and professional manner, ensuring a high level of customer satisfaction.
  • Accurately handle cash, credit/debit, and other transactions using a point-of-sale (POS) system.
  • Count cash in drawers at the beginning and end of each shift to verify accuracy and change availability.
  • Take responsibility for all register transactions and shortages.
  • Respond promptly to customer inquiries, concerns, and requests in a courteous manner.
  • Follow all operational procedures for opening, operating, and closing the register and service area.
  • Maintain clean and organized checkout and service areas in accordance with health and safety standards.
  • Serve over the counter food and beverage items.
  • Alert supervisor to any irregularities, equipment malfunctions, or unusual occurrences during shift.
  • Assist with restocking food and beverage items and maintaining supply levels as needed.
  • Support other departments or roles during peak periods or when directed by management.

Key Qualifications:

  • Previous experience in customer service or cashiering is an asset.
  • Strong interpersonal skills with the ability to remain calm under pressure.
  • Team-oriented, reliable, and self-motivated with a strong work ethic.
  • Excellent verbal communication skills.
  • Ability to work independently in a fast-paced environment.
  • Physically capable of lifting up to 20.4 kg (45 lbs) and performing repetitive tasks.
  • Takes pride in providing clean, efficient, and friendly service.
  • Safe Food Handling Certificate (REG 493) and/or Smart Serve certification is an asset
  • Bilingualism is an asset

Additional Requirements:

  • Approachable, empathetic, and customer-focused
  • Must be flexible with scheduling – including evenings, weekends, holidays, and shift coverage
  • Must provide your own uniform in compliance with Chicopee's uniform policy
  • You have, or can use our Human Resource platform to obtain, the following certificates: WHMIS; Ladder Safety; Ontario Health & Safety Awareness (OHSA); Workplace Violence & Harassment (Bill 168 & 132); Accessibility for Ontarians with Disabilities Act (AODA); IASR: Information and Communications Standards and Employment Standards; Understanding Human Rights; Safe Lifting; Gender and Sexual Diversity; Diversity, Equity, Inclusion, and Belonging (DEIB); Safe Food Handling (for Food and Beverage Employees) Training


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