Dual-Site House Manager – Senior Independent Living

1 week ago

Duncan, British Columbia, Canada Societies Management Ltd. Full time $80,000 - $90,000 per year

Summary

Nova Pacific Care Inc. is looking for a capable, steady, and solutions-focused House Manager to oversee two independent living residences: Sherwood House (rental-based) and Wedgwood House (strata-based).

This is a leadership role for someone who can run operations confidently, support staff, manage resident relations, and keep two buildings safe, compliant, and well-organized.

If you're the kind of leader who takes ownership, stays calm under pressure, and keeps standards high, you'll fit in well.

Responsibilities

  • Oversee daily operations, building safety, cleanliness, and service delivery at both sites.
  • Lead on-site staff, including housekeeping, dining, admin, maintenance, and night response.
  • Manage tenancy functions: move-ins/outs, RTA documentation, rent collection, arrears follow-up, and resident communication.
  • Conduct tours, handle inquiries, and maintain waitlists to support occupancy.
  • Monitor budgets, review invoices, and submit accurate monthly reporting.
  • Coordinate repairs, maintenance, and contractor work; ensure life-safety systems are up to date.
  • Respond to resident concerns professionally and promptly.
  • For Wedgwood House: support the Strata Council by reporting building issues, coordinating meetings, and implementing approved projects.
  • Act as the on-site lead during emergencies and maintain preparedness procedures.

What We're Looking For

  • 3–5+ years of management experience in senior living, hospitality, property management, or similar.
  • Strong working knowledge of the Residential Tenancy Act; familiarity with the Strata Property Act is an asset.
  • Experience supervising staff; union experience helpful but not required.
  • Confident decision-maker with strong communication and problem-solving skills.
  • Proficient with Microsoft Office and administrative documentation.
  • WHMIS, FoodSafe, and First Aid Level 1 (or willingness to obtain).

Who Thrives in This Role

  • Someone who's structured, organized, and steady-handed.
  • Someone who can manage two buildings without drama.
  • Someone who communicates clearly and holds people accountable.
  • Someone who genuinely wants the residents to feel safe, heard, and respected.

Working Conditions

  • Full-time, on-site at both Duncan locations.
  • Participation in after-hours emergency response.
  • Occasional evening/weekend duties for emergencies, move-ins, inspections, or strata meetings.

Why Join Nova Pacific Care

You'll manage two well-established senior residences with autonomy, support from Head Office, and the opportunity to directly influence resident experience and staff culture.

Job Types: Full-time, Permanent

Pay: $80,000.00-$90,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person

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