Food Service Supervisor

7 hours ago

Fort McMurray AB TH K, Canada Papa John's Full time US$60,000 - US$90,000 per year

Job Summary

We are seeking a dynamic and experienced Food Service Supervisor to oversee daily operations within our restaurant or hospitality establishment. The ideal candidate will possess strong leadership skills, extensive food industry knowledge, and a passion for delivering exceptional customer service. This role involves supervising staff, managing food preparation and service, ensuring food safety standards, and maintaining a welcoming environment for guests. The Food Service Supervisor plays a vital role in ensuring smooth restaurant management and fostering a positive team atmosphere.

Responsibilities

  • Supervise daily food service operations, including food preparation, cooking, serving, and food handling to ensure quality standards are met.
  • Manage team members through effective team management, including interviewing, training, scheduling, and performance evaluations.
  • Oversee cash handling processes using Micros POS systems and ensure accurate transaction processing.
  • Ensure compliance with food safety regulations and proper food handling procedures to maintain high hygiene standards.
  • Coordinate with kitchen staff to ensure timely food delivery and proper portioning.
  • Monitor customer service quality, address guest concerns promptly, and foster a hospitable environment.
  • Assist in restaurant management tasks such as inventory control, ordering supplies, and maintaining cleanliness standards.
  • Lead by example in hospitality excellence, including serving guests when necessary and supporting the team during busy periods.
  • Implement operational policies to improve efficiency and customer satisfaction.

Experience

  • Proven supervising experience within the food service or restaurant industry is required.
  • Strong background in food preparation, cooking, and food safety protocols.
  • Experience with POS systems such as Micros POS or similar platforms is preferred.
  • Previous restaurant management or hospitality experience is highly desirable.
  • Demonstrated leadership skills with the ability to manage teams effectively and motivate staff.
  • Familiarity with food industry standards including food handling, serving, and kitchen operations.
  • Experience in interviewing potential staff members and conducting performance reviews is a plus.
  • Knowledge of hotel or barista experience can be advantageous but not mandatory. This position offers an exciting opportunity for a dedicated professional to lead a vibrant team in a fast-paced environment while ensuring exceptional dining experiences for our guests.

Job Type: Full-time

Pay: $15.00-$19.06 per hour

Work Location: In person

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