Individual Insurance Growth and Planning Manager

*This position is available in the following locations: Toronto, London, Ottawa, Windsor, Calgary, Vancouver

WHO WE ARE

When it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription. He knew there had to be a better way. So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren't just a health and benefits company. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This role will be responsible for strategy development in the Direct Individual Insurance line of business with additional support for our MGA line of business strategies. Conduct market research and competitive intelligence, build business cases to support strategic objectives, and align the strategies of multiple programs into a cohesive in-year and multi-year roadmap to achieve ambitious growth goals. The Manager will work closely with cross-functional teams to identify and assess opportunities for growth and will be responsible for developing strategic plans to achieve business objectives.

This role requires individuals with the talent and skills to think outside the box, solve complex problems, communicate with senior level stakeholders, and a willingness to roll-up their sleeves. The role will report to the Director, Individual Insurance, Direct Channel.

STRATEGY

• Support the development and evolution of our Individual Direct strategy, inclusive of advancing our payer provider model, by working with various business units, product, finance, sales and operational teams.
• Lead the alignment, development and planning of the Individual Direct 5 year strategic plan and prepare presentations targeting Executive Leadership teams.
• Monitor and evaluate the effectiveness of strategic initiatives and make recommendations for improvement as needed.
• Work with Execution partners to ensure strategic initiatives are understood and jointly own delivery and outcomes.
• Identify and evaluate new technological opportunities, lead sources, and product innovation(s) to enhance Individual Insurance initiatives
• Partner with the Enterprise Strategy team to ensure alignment of Individual Insurance short and long term strategy plan with Enterprise strategies.

MARKET RESEARCH, INSIGHTS & ANALYSIS

• Conduct or consume market and industry level research in support of the Individual Insurance line of business. Pay specific focus to disruptors, innovators, and threats and provide insights and recommendations to senior leadership.
• Analyze business results, KPIs, Client feedback, and external benchmarks & reports.
• Develop reports and presentations to help facilitate strategic discussions across the enterprise.

LEADERSHIP AND BUSINESS ACUMEN

• Demonstrate discovery mindset. Forge strong relationships within the Individual Insurance team and with key stakeholders and delivery partners across and beyond the organization.
• Demonstrate leadership, management, influence, agility, and action orientation to achieve objectives.
• Demonstrate tenacity and accountability for strategic initiative & planning leadership and success with a focus on achievement of ambitious growth across multiple Individual Insurance programs.

WHO WE'RE LOOKING FOR

• University degree in Business Administration or equivalent with a focus on Strategy. MBA considered an asset.
• 6-8 years of experience in strategy-related roles in Corporate Strategy, Consulting or Insurance/Insurtech industry.
• Senior-level experience preparing materials & presentations for Executive leadership.
• Experience collaborating with other leaders, including executives, to manage business performance and strategic direction.
• Ability to provide strategic and creative solutions through data and insights, with a deep understanding of how to link strategy to financial plans and analysis.
• Excellent collaboration skills, with the ability to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to identify and assess opportunities for growth
• Results-driven, motivated by a sense of performance excellence, and ability to challenge the status quo.
• Strong PowerPoint skills; a visual story-teller able to package complex insights succinctly for senior level audiences
• Thrive in a fast paced, sales focused, environment

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that's what it takes to create better health for all. We dare to challenge the status quo. And we're driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That's why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn't just about personal achievements, it's about making a difference together.

Here's to Better Health for All

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).