Account Manager – Retail

We are hiring

About us

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. Supplying reliable networking, wireless and surveillance products to businesses in more than 170 countries, we are serving billions of people worldwide

Join us and experience the difference.

We are a vibrant and innovative workplace where employees are valued and empowered. We are a passionate bunch and love what we do

Thank you in advance for your interest in TP-Link.

We look forward to reviewing your resume

Location:
On-site | 88 Fulton Way, Richmond Hill, ON

Type:
Full-Time | Salary + Bonus + Benefits + Paid Time Off

Reports to:
Lead of Retail for Canada

Job Summary:

TP-Link Canada is searching for a Retail Account Manager to assist with the management of our growing Canadian retail business. You will manage the day-to-day customer needs of National and Regional retailers in the Consumer Electronics space, conduct quarterly business reviews, and achieve growth and revenue targets. This role will work cross-functionally with our Operations, Product, Finance, and Marketing teams to drive activities that support retailers. You are expected to have a good understanding of your accounts and their objectives, build strong relationships that allow you to influence at all levels, evaluate sales trends, monitor competitive price, and manage day-to-day business.

Key Responsibilities

• Establish and maintain superior external customer relationships
• Analyse relevant sales in/sales out, stock on hand, and all available data to identify underlying trends and immediate sales opportunities
• Meet and exceed all sales objectives while expanding brand growth
• Act as the company representative to ensure business partner demands are met with a focus on improving customer experience
• Collecting and analyzing data concerning consumer behavior to understand changing needs
• Some travel may be required within the Toronto area
• Develop and maintain strong relationships with key retailer partners and distributors to grow TP-Link's presence in omnichannel.
• Negotiate contracts, terms, shopper marketing, and promotional opportunities. through strong leadership, clear communication, and prompt feedback.
• Own the development and presentation of sales line reviews, internal/external business reviews, promotional strategy/cadence, and retail insights.
• Own forecasting of spend, sell-in, and sell-out for all managed retailers.
• Provide key inputs for account-specific demand planning.

Qualifications:

• 2-5 years of Sales, Business Development, or Account Management background in Consumer Electronics required
• Excellent communication, Proven selling and negotiation skills, Organizational skills and ability to prioritize and manage multiple initiatives at the same time
• Strong relationships or prior experience working with National or Regional retailers in Canada.
• Proven success in achieving aggressive sales goals
• Deep understanding of the Canadian retail landscape and what best-in-class account management looks like
• Experience working in the consumer electronics industry in Canada is highly preferred
• Someone who gets things done without perfect resources, is innovative, and works with a sense of urgency
• Someone who has high standards takes ownership and is invested in the outcome
• Bachelor's degree in Business, Marketing, Retail Management, or a related field (preferred)
• Proficient in MS Office Suite (Excel, PowerPoint, Word)
• Strong problem-solving and conflict-resolution skills
• Ability to adapt in a progressive, changing, and dynamic work environment
• Ability to multitask, stay organized, and manage priorities

Please forward your resume to

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

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