Regional Business Development Ambassador

Who We Are

Talize is a proudly Canadian-owned and operated for-profit thrift retailer that challenges boundaries to make fashion sustainable, unique, and affordable. We believe in the power of conscious shopping — offering unbeatable prices on brand names, designer fashions, accessories, leather goods, footwear, housewares, books, toys, and more, all while contributing to the health and sustainability of our planet.

At Talize, you'll be part of a movement for sustainable living, helping communities shop with purpose while building a rewarding career. Whether you're on the sales floor or behind the scenes, you'll have endless opportunities to learn, grow, and make a real difference — for your future and the planet. Our culture is fun, fast-paced, and people-first, celebrating diversity, creativity, and teamwork where every voice matters and every success counts.

We reward great work with great benefits, supporting your well-being both on and off the clock. Guided by our core values, Do the Right Thing, Collaborative Teamwork, and Results Driven — we're more than just a workplace; we're a community making sustainable fashion accessible to everyone.

Who You Are

The ideal candidate is proactive, agile, and business savvy individual who is committed to getting better everyday.  You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback.  You are customer-centric with an ability to act as a mentor amongst your peers.  Of course, you also deliver consistent results by aligning yourself with Talize's values.

The Role

The Regional Business Development Ambassador is a field-based role responsible for growing Talize and Recycling Rewards' donation ecosystem across a defined region of five or more stores. These individual merges community engagement, partnership development, and operational strategy to increase donation volumes, enhance visibility, and optimize donation operations across the territory.

Duties and Responsibilities:

Departmental Duties

• Regional donation growth strategy across 5+ stores.
• Leadership and direct performance improvement for bottom two donation-generating stores.
• Development and expansion of bin placements and donation centres.
• Relationship management with municipalities, landlords, charities, and local partners
• Coordination with Operations, Procurement, and Fleet teams for inventory alignment
• Oversight of daily donation operations in collaboration with store managers
• Weekly store check-ins and monthly regional calls to drive performance.
• Outreach planning using AI-powered tools and dashboards
• Monitoring and optimizing bin and trailer placements
• Accurate record-keeping of donation activities, partnerships, and engagements

Other Duties

• Ensure consistent regional donation supply through effective route planning and timely collections.
• Maintain logistics stability by coordinating bin servicing, trailer utilization, and route efficiency.
• Enhance community presence by representing the company professionally and promoting donation awareness.
• Build and strengthen relationships with local partners to support ESG and donation initiatives.
• Improve donor experience by providing courteous, reliable service and addressing concerns promptly.
• Support cost reduction goals through efficient freight management and optimized bin placement.

Key Performance Indicators (KPIs)

• Achieve and surpass quarterly bin placement targets.
• Achieve and surpass quarterly donation volume goals.
• Secure new partner leads and site acquisitions weekly.
• Maintain partner satisfaction scores of 90% or higher.
• Increase ROI per bin location through improved route and placement efficiency.
• Ensure timely service resolution and follow-up on reported issues.

Core Competencies

• Communication: effective verbal and written communication skills are crucial for conveying ideas, collaborating with colleagues, and presenting information clearly.
• Adaptability: the ability to quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
• Problem Solving: the capacity to identify challenges, analyze them, and develop practical solutions.
• Time Management: efficiently managing one's own time and tasks to meet deadlines and goals.
• Teamwork: collaborating with others, valuing diversity of perspectives, and contributing to group success.
• Technical Proficiency: proficiency in the necessary tools, software, and equipment relevant to the individual's role.
• Critical Thinking: the ability to evaluate information and make informed decisions based on evidence and logic.
• Self-Motivation: taking initiative and being proactive in pursuing personal and professional development.
• Emotional Intelligence: understanding and managing one's emotions and effectively relating to others in the workplace.
• Ethical and Professional Behavior: demonstrating integrity, honesty, and professionalism in all interactions.

Education, Experience and Requirements

• 3+ years of experience in Community Outreach, Sales, or Partnership Development.
• Must have valid driver's license with clean records.
• Strong leadership with multi-site coordination experience.
• Excellent communication, presentation, and interpersonal skills.
• Experience in recycling, thrift, or donation-based retail is an asset.
• Community engagement proficiency is preferred.
• Familiarity with field sales or operational logistics is a nice to have.
• Knowledge of AI-based targeting or outreach tool is preferred.

Physical Requirements and Work Environment

• Ability to drive frequently across a multi-city region (valid driver's license required)
• Capable of conducting on-site assessments at donation bins, trailers, and donation centres—including walking, standing, and light lifting (up to 30 lbs)
• Must be comfortable working outdoors in varying weather conditions while performing bin inspections or meeting with local stakeholders
• Occasional lifting, reaching, bending, and walking in field settings and warehouse-style donation centres
• Work is split between field visits (including retail store locations, outdoor donation bin sites, and community partner locations), home office, and on-site-office/in-store presence
• Exposure to donation storage environments, which may include dust, varying temperatures, and frequent movement of goods
• Must be available to work flexible hours, including some evenings, weekends, and community event days, to accommodate partner schedules and operational needs
• Regular interaction with store managers, community organizations, municipalities, and members of the public
• The role requires the ability to adapt quickly in dynamic environments and manage priorities across diverse field conditions

Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Talize.  Please note, only the candidates who are selected for an interview will be contacted.  Talize welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.