Automotive Dealership Parts

22 hours ago

Red Deer, Alberta, Canada Cannot Disclose Full time

MR MOTORS is a growing Automotive Dealership in Red Deer, selling the perfect mix of luxury, performance, and quality vehicles. We specialize in financing for all types of credit situations - good credit, limited credit, new to credit, or not so perfect credit. Offers affordable Service Shop Rate and Financing.

We are looking for an Experienced Service/Parts Advisor who can plan, organize, and direct the activities of the Service Department. Resolve issues and implement policies to attain Service Sales Goal.

Duties and Responsibilities:

  • Answering customer inquires, either in person or on the phone
  • Respond to questions and requests about what parts or services needed
  • ensure parts are available or ordered promptly
  • Return Parts and making sure that it's taken out from the inventory and a refund is received
  • Track Parts Inventory, Shop Supplies and input items into the PBS System to ensure accurate counts
  • Develop repair estimates by ordering and taking the cost of parts, shop supplies, and labour into consideration
  • Estimating the cost and time needed for a wide range of repairs
  • Prepare work orders by detailing the vehicle's problems or symptoms and closes work orders when transaction is done, paid or charged.
  • Maintaining automotive records by keeping track of problems and corrective actions
  • Supervises and Manages Service and Detail Shop.

Skills and Qualifications:

  • Strong customer service skills in order to handle customer complaints and questions effectively
  • Critical thinking, organization, time management and problem-solving skills to perform their job successfully
  • Patience to cope with different customers' personalities
  • Decision-making skills
  • Analytical thinking
  • Proficiency with PBS software
  • Coachable, open to new ideas, and adapts to change
  • A Team Player and easy to get along with co-workers

Requirements:

  • Must possess a valid driver's license
  • Safe driving history
  • Criminal Record Check

Job Types: Full-time, Permanent

Pay: From $25.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking

Experience:

  • Car Dealership Experience as Parts and Service Advisor: 1 year (required)

Work Location: In person

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