Field Service Representative-Barrie/Collingwood

1 week ago

Barrie, Ontario, Canada The Hillman Group Full time $40,000 - $70,000 per year

Field Service Representative-Barrie/Collingwood

Req #5063

Barrie, ON, Canada

Job Description

Posted Tuesday, October 14, 2025, 11:00 PM

Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more Have you ever done any home improvement projects? If so, you likely know our products.

The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

Job Summary

The Detailer provides hands-on service to Big Box Retail stores, setting up company displays, ensuring adequate inventory levels and resolving day-to-day customer and store issues.

Essential Job Functions *

  • Visit designated stores weekly, merchandising inventory, sorting bins and attending to general housekeeping duties. Stores may change base on business demands.

  • Prepare and process new orders using company issued equipment.

  • Ensures proper product inventory levels.

  • Bring issues and discrepancies to the attention of the designated store manager and Detailer Supervisor.

  • Work as a liaison between big box stores and the corporate headquarters.

  • Comply with company policies and procedures.

  • Follow store safety rules and work in a safe and healthy manner.

  • Perform other duties as assigned by management.

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

High school diploma or equivalent experience..

Competencies – Knowledge, Skills and Abilities

  • 3-5 years in a retail vendor or big box environment or related experience.
  • Excellent computer skills (MS Office) specifically MS Excel and Outlook.
  • Strategic thinker, good communicator, and exceptional problem solver.
  • Performs function with a sense of purpose and a degree of urgency.
  • Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
  • Strong interpersonal skills with an emphasis on teamwork.
  • Excellent organizational, analytical and communication skills (oral & written).

Operational Equipment

NA

Work Environment and Physical Demands

Work Environment

Sales/Service: Environment varies due to location/store set-up. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily. May have to drive 200 miles daily. Hand/eye coordination required. Function vision and hearing required.

Physical Demands

Sales/Service: Medium, lifting up to 30 lbs., occassionally pushing/pulling up to 100 lbs.

If you are interested in joining a fun and collaborative work environment, apply today

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC

900 Passmore Ave., Scarborough, ON M1X 0A1 Tel:

Job Details

Job Family

Canada

Pay Type

Hourly

Barrie, ON, Canada

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