Product Designer

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location:

When you hire great people, great things can happen. 

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we're collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

About the Role
PC Financial is seeking a Product Designer to craft intuitive, end-to-end digital experiences across web and mobile platforms, with a strong focus on native iOS and Android applications. In this role, you will apply your foundational formal training in design and UX design (through a post-graduate program or equivalent work experience) to design seamless user journeys, conduct heuristic evaluations to uncover usability improvements, and translate insights into high-quality, polished interfaces. You'll collaborate closely with members of the design team, product managers, developers, and stakeholders to balance user needs with business goals, while also contributing to the evolution of our design system by creating new components and interaction patterns that support consistency and scalability. This is an opportunity to bring your expertise in design, problem-solving mindset, and eye for detail to a fast-paced environment where your work directly shapes the everyday financial experiences of millions of Canadians.

What you'll do:

• Apply a human-centered, iterative design-thinking process to frame problems, ideate solutions, and deliver impactful experiences.
• Develop user flows, journey maps, wireframes, prototypes, and high-fidelity UI designs to ensure seamless and intuitive user experiences.
• Design mobile-first experiences with demonstrated expertise in iOS and Android app design standards.
• Conduct heuristic evaluations to identify usability issues and recommend improvements.
• Create and maintain design system components, illustrations, and interaction patterns to ensure scalability, consistency, and brand alignment.
• Assist with design system audits, identifying gaps and evolving the system to meet business and user needs.
• Package requirements for development including Figma assets, micro-interactions, and behavioural documentation to support the development process.
• Participate in usability testing, analyze results, and iterate designs based on insights.
• Ensure accessibility by adhering to AODA A/AA and inclusive design practices.
• Collaborate with product managers, developers, and stakeholders to align design solutions with business goals and technical feasibility.
• Present design concepts to stakeholders with clear rationale, ensuring buy-in and shared understanding.
• Stay current on UX/UI best practices, industry trends, tools, and methodologies.

What you bring:

• Formal education in design such as a Bachelor of Design (BDes), Master of Design (MDes), Industrial Design, Interaction Design, plus:
  • A post-graduate UX design program (one year or more) or Digital Product Design (on year or more) certificate
• 2–4 years of experience in product design, with a portfolio showcasing strong foundations in interaction design, UI, and UX problem-solving including proven experience designing for both iOS and Android native apps.
• Experience conducting heuristic analysis and applying usability principles.
• Proficiency with design tools such as Figma, Adobe Creative Suite, and Miro.
• Strong skills in creating and evolving design systems.
• Familiarity with UX research methods (e.g., interviews, usability testing) and translating insights into design decisions.
• Strong collaboration and communication skills, with the ability to clearly articulate design decisions.
• Knowledge of AODA compliance and inclusive design practices.
• A passion for innovation, teamwork, and continuous learning.

Nice to Have

• Front-end development knowledge (HTML, CSS, React, etc.).
• Previous design experience in banking/fintech.

Come and join a winning team who demonstrates innovation, energy, creativity and vision.  We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.  We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Number of Openings:

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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