Technical Account Manager

Are you a technical expert with a passion for driving innovation in industrial manufacturing? Do you thrive on solving complex challenges and building lasting relationships with key clients?

Magnus, a leader in sustainable industrial and water treatment solutions, is seeking a dynamic Technical Account Manager to champion our Industrial business in Ontario. This isn't just a sales role; it's an opportunity to become a critical partner to our most valued clients, directly impacting their operational excellence and environmental footprint.

You will be at the forefront of optimizing industrial processes, working with cutting-edge fluid technologies, and identifying game-changing improvements within our diverse customer base. If you have a deep understanding of metalworking, specifically processes like roll forming and stamping, and a knack for identifying hidden opportunities, then this is your chance to make a significant impact.

Responsibilities:

• Dive deep into our key customers' operations, particularly in metalworking processes like roll forming and stamping, to uncover their most pressing challenges and improvement opportunities.

• Collaborate intimately with our R&D and laboratory teams to design and implement innovative, customized technical solutions that significantly enhance manufacturing process performance and efficiency.

• Forge and nurture robust, long-term relationships with key decision-makers, positioning Magnus as an indispensable strategic partner.

• Continuously scan the industrial landscape, identifying emerging trends and untapped opportunities to expand Magnus's footprint.

• Develop and execute sophisticated sales strategies that not only meet but exceed ambitious sales targets, unlocking new levels of success.

• Ensure an unparalleled customer experience, fostering loyalty through proactive technical support and swift resolution of complex issues.

• Act as a go-to technical expert, providing invaluable support for those prospecting new accounts.

• Apply ISO-9001 standards for sections related to customer service, R&D, market research, and other relevant sections.

Requirements:

• Bachelor's degree in chemistry, engineering or a related field.

• A robust technical background with comprehensive knowledge of industrial fluids, including advanced metalworking fluids and industrial cleaners.

• Demonstrated hands-on industry experience and a deep understanding of manufacturing processes, particularly in areas like roll forming, stamping, and other relevant industrial applications.

• A track record of exceptional achievement in industrial sales and key account management, with a clear history of identifying and implementing process improvements that deliver tangible customer value.

• A nuanced understanding of the intricacies and challenges inherent in diverse manufacturing environments.

• A self-driven, goal-oriented mindset with a passion for success.

• Strong ability to build and maintain effective business relationships.

• A valid driver's licence and the flexibility to travel throughout Ontario to engage with our valued clients.

• Maintain key information in our CRM system.

What we offer:

• Remuneration includes additional earnings through profit sharing.

• Retirement plan with employer contributions of up to 5%.

• Comprehensive group insurance, including telemedicine services.

• Free access to a financial advisor to support your personal projects.

• A fantastic, human, and committed team that's always ready to collaborate.

• An environment where your voice matters and where you can grow.

• Certified as a Great Place to Work for the past six years, reflecting our strong culture and dedication to employee well-being.