Training Assistant

Marketing Statement
Join a company that has been a part of moving Metro Vancouver for over 35 years.

British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.

Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.

When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.

Come explore what makes us one of BC's Top Employers

Responsibilities
GENERAL OBJECTIVES:

The Training Assistant is responsible for providing administrative and clerical support to the Training Department, coordinating the Training Department content deliverables and supporting the Manager and advisory staff by analyzing, monitoring and tracking the training records.

Major Responsibilities

• Provides administrative support to the Training department by:

Coordinating training for BCRTC.

Organizing training schedules, sending invites, assembling and preparing training materials, booking rooms and assisting with training preparation.

Arranging and confirming participation with internal and external course presenters.

producing contractor ID cards.

Handling registration queries and answering stakeholders' questions, as and when needed.

Assisting in coordination of the learning management system (LMS) and its administrative requirements, as and when needed.

Coordinating purchase requisitions and assisting in tracking budget costs.

Ordering and maintaining training and office supplies.

Participating in departmental meetings and supporting departmental training committees for related services, when required.

• Coordinates and supports the Training department by:

Acting as the first point of contact for training services offered by BCRTC and providing information on the nature of programs and services.

Managing user-facing communications.

Assisting with the provision of class lists and course evaluations for training sessions, as required.

Managing training requests in alignment with organizational policies and processes.

researching, coordinating, executing and administering external training requests.

• Monitors and tracks training records by:

Updating and maintaining training records to ensure data integrity and building training reports at the request of the Manager and advisory staff.

Maintaining monthly training summary for further analyses.

• Supports the Manager, advisory staff, instructors and business partners' efforts in support of training needs by:

assisting in the development of the annual Training Calendar, as well as creating other relevant calendars, such as the annual New Hire Orientation Calendar and the Contractor Safety Orientation Calendar.

• Maintains training files, which include training class attendance sheets and course evaluations.
• Develops and maintains relationships with all levels of staff across the organization in order to support the coordination and administration of training activities.
• Performs other related duties as assigned, such being items of a minor nature which do not affect the value of the job.

Education
Qualifications
Completion of a diploma in adult education, organizational development or a related discipline.

Experience
Up to 36 months (3 years) of work experience in handling wide range of support and administration activities related to training deliverables. Plus 2 months on the job to learn the office procedures and interact with the staff to become familiar with the training procedures and guidelines, data analyses and statistical procedures.

Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule
40 hours per week.

Work Designation
Resident

This position works predominately on-site

Rate of Pay
Wage: $40.84 per hour

Please note: All new employees will be subject to a 6-week trainee rate at 75% of the hourly rate.

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How To Apply
Please click the 'Apply' button at the top right corner or go to to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: October

Closing Date: Open Until Filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to

Equal Employment Opportunity
SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us