Processor, Payment

Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

HERE'S HOW YOU'LL CONTRIBUTE:

• Process all payments received, in priority order, on a daily basis at the direction of management.
• Process and administer Insolvency related information onto InsolvencyLink software
• Reviews and balances payments batches with a high degree of accuracy ensuring set service level agreements and audit requirements are met.
• Maintain set service level agreements, meet audit requirements set out by clients.
• Analyses documentation/email received from Trustees and actions according to set client processes and guidelines.
• Responsible for reconciling any discrepancies found in balancing at a batch level.
• Generate remittance reports and prepare bank deposits.
• Maintain clients process like an unidentified account, waiting for reply folders, reversals and refund cheques.

HERE'S WHAT YOU'LL BRING:

• Demonstrated experience (1-2 years) in the Insolvency industry, Collections, Litigation or Insolvency.
• Strong verbal, written, and interpersonal skills. Ability to interface with a team and the ability to work independently.
• Strong data entry skills.
• Flexibility to adapt to changing environment.
• Ability to "Think Differently" continuously looking for process improvements that gain efficiency.
•  Ability to prioritize and contribute to multiple projects.
• Make sound judgements when analyzing problems by identifying the severity of the problem and the potential impacts of alternative solutions.
• Repetitive tasks
• Extended periods of working on a computer
• Strong attention to detail required to ensure payment information is accurately entered, balanced and remitted to our clients.
• Bilingual (French) language skills would be an asset.
• Proficiency in Microsoft Office (Word, Excel, Outlook and Internet Explorer)

HERE'S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more

*As per terms of the employment agreement

The Great Place to Work Institute has named FCT one of Canada's Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We're also one of Achievers 50 Most Engaged Workplaces in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT's hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.