Warehouse Team Lead

1 week ago

Mississauga, Ontario, Canada Arrow Workforce Solutions Full time $42,000 - $84,000 per year

Title - Team Lead (Warehouse)

Tenure - Full Time, Ongoing

Location – Mississauga, ON

Pay Rate- $21/hr

Shifts & Coverage:

  • Monday to Thursday – 4:00 PM to 2:30 AM

Role Overview:

The Shift Lead is responsible for hands-on team supervision, ensuring efficient operations in the Put to Store (PTS) areas while maintaining high performance, adherence to safety protocols, and team development.

Key Responsibilities:

  • Lead and work alongside the team in the PTS areas, ensuring smooth daily operations.
  • Provide coaching, training, and safety observation to team members, ensuring adherence to policies and best practices.
  • Conduct performance reviews with the Operations Manager at least twice per shift, reviewing reporting and providing feedback to staff in a timely manner.
  • Track bottom 3 and top 3 performers daily for Reasonable Expectation (RE) metrics, documenting coaching conversations and monitoring trends for overall team performance.
  • Partner with the Operations Manager to identify successful team members based on performance, attendance, and adherence to company culture.
  • Monitor attendance in work areas, focusing on reporting GAPs in PUT times, and provide coaching where necessary.
  • Ensure Standard Operating Procedures (SOPs) are followed and be proficient in SOPs to effectively coach and train all team members.

Qualifications & Skills:

  • Strong leadership, coaching, and mentoring abilities.
  • Experience in warehouse or distribution center operations.
  • At least 1 year experience as a Team Leader or similar role
  • Ability to analyze performance trends and take action accordingly.
  • Proficiency in safety and operational procedures within a logistics or distribution setting.
  • Strong communication skills to coordinate with both team members and management.
  • Must be comfortable lifting up to 50 lbs and working in a physically demanding environment.

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