QA Technical Feature Tester

JSI Telecom is looking for a full-time SDET / Technical Feature Tester. You will test complex, cutting-edge software leveraging AI, ML, and a wide variety of technologies. This role combines automated and manual testing, exploratory testing, and collaboration with developers, product owners, and QA teams to deliver high-quality software that meets and exceeds customer expectations.

Your experience and training are important, but your mindset—curiosity, adaptability, and passion for quality—is critical.

Responsibilities

At JSI, your responsibilities may include:

• Designing and writing test cases and test plans as part of feature and regression test suites
• Collaborating with developers, product owners and other SMEs.
• Determining which test cases can and should be automated.
• Automating, maintaining and executing tests in a timely manner.
• Reporting on and explaining test results.
• Owing quality and influencing test design, processes and automation best practices.
• Performing exploratory testing and executing defined test cases on pre- and post-release software to prove that:
• Features satisfy or exceed explicit and implicit requirements
• The product delivers an excellent user experience
• The features integrate with the product suite
• Independently troubleshooting and investigating issues that arise
• Executing long-running tests on pre- and post-release software to prove:
• The absence of edge condition failures and memory leaks
• The supportability of the product
• Identifying defects and managing those defects through a bug tracking system (Azure)
• Partnering with development teams to reproduce defect scenarios and identify root causes
• Working with other members of the test team to:
• Participate in regression testing
• Prioritize areas for soak testing
• Give feedback on feature testing shortfalls
• Provide peer review for other testers
• Running and analyzing automated tests
• Participating in feature development and planning meetings as a representative from the test team
• Advocating for quality

Traits

The ideal candidate:

• Ability to code in languages like Python, C#
• Experience with tools like Playwright, Selenium, Nunit, Postman
• Familiar with CI/CD integration for automated pipelines
• Experience with a variety of test techniques and practices including Test Driven Development (TDD)
• Knowledge of non-functional requirements, including performance, stability, supportability, extensibility etc.
• Uses and stays current with AI tools for quality engineering.
• Ideally, has working knowledge of at least some of the following:
• Data Lakehouse
• Kubernetes
• Helm
• Checkmk
• Cloud platforms like AWS
• Loves testing and is really good at it - testing is your Plan A career, not Plan B
• Has a strong understanding of software development life cycle, testing and testing tools
• Has a technical mindset, for example:
• Uses AI for efficiency and productivity in daily tasks
• Experienced with scripting or programming
• Experienced with API's
• Experienced with system configuration and networking
• Experienced with data collection and management
• Thinks like a tester
• Technical
• Creative
• Critical
• Practical
• Advocates for quality
• Speaks up to ask questions and raise concerns
• Knows when to escalate concerns to management
• Is thorough, meticulous and detail-oriented
• Has good time management and is able to prioritize tasks
• Is satisfied by solving problems, not just the symptoms
• Has a tremendous desire and capacity to learn and actively seeks opportunities for growth
• Is adaptable to new environments, tools and processes
• Can independently troubleshoot and investigate issues that arise

Requirements

• Live in the Ottawa area and be available to work in office at least 2 days per week
• Strong verbal and written communication skills in English
• Eligible for top secret security clearance:
• No criminal activity
• No criminal record
• Ten years of verifiable history within Canada
• University or College graduate or equivalent experience
• Experience in Software Quality Assurance or related field

How we Work?
You will be expected to work in a Hybrid environment reporting to our Kanata, Ontario location 2 or more times per week.

About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI's single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI's customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia, and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation-accessible formats, and communication supports for the interview process upon request.

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