Associate - Computer Apps Support

Req Id:
426839

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell's Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Short Description

Company name:
Bell Canada

Salary:
Commensurate with qualifications and experience

Job location address:
76 Adelaide Street West, Toronto, Ontario OR 1101 Alness Street, North York, Ontario

Job status:
Regular -Full Time

Number of positions:
1

Date candidate required:
TBD

Application Deadline:
December 7, 2025

Name and description of the hiring department

The Fleet Solutions Business Intelligence team resides within Field Services and is responsible for developing, maintaining and using data to drive insights on fleet operations. The team works on data analysis, ETL development for sourcing and maintaining data, automation, and presenting the data in dashboards and reports. Our team collaborates closely with other teams within the company as well as external vendors. We support our field frontline and support teams with impactful insights that help us continue to transform the business.

We are looking for an associate analyst with good data manipulation knowledge and ability to adapt quickly to new programming technologies.

Job Duties/accountabilities
Act in BI project development related to Fleet. Your role will be to:

• Partner in the BI development for new or existing projects mainly related to service, productivity, and fleet
• Partner to implement tools such as scorecards, dashboards, forms and applications
• Partner to implement solutions to guarantee data quality (availability and reliability)
• Partner to implement and maintain automation solutions
• Partner to support applications (Geotab, CMT DriveWell, M5, etc.)
• Maintain and expand your knowledge of BI and current technology through training opportunities

Essential Qualifications And Competencies

• University or College degree in computer sciences or relevant experience in equivalent domain
• Database SQL programming skills for storing, transforming, importing and exporting data (ETL)
• Advanced Excel and analysis skills
• Familiarity with power tools (PowerBI and Power Automate)
• Knowledge of the basic principles of working with large and complex data sets
• Knowledge of Microsoft SQL Server environment; Database, Analysis Services and Integration Services
• Able to work with multiple projects and priorities at the same time
• Must be an excellent listener, must rapidly understand the client's needs in order to propose better solutions and therefore answer their needs
• Strong sense of details and precision
• Team player with excellent organization and interpersonal skills.
• Flexible and ability to adapt to a complex, short timeline and quickly changing work environment

Preferred Qualifications / Competencies

• French and English, working ability to carry out normal business in the language of communication
• Knowledge of Field Services operations is an asset
• Knowledge of scripting languages (e.g. Python) for automation tasks
• Knowledge of GCP and BigQuery

Working condition

• At least 2 days in office
• 5 days a week: Monday to Friday

Adequate knowledge of French is required for positions in Quebec.

Additional Information
Position Type:
Union

Job Status:
Regular - Full Time

Job Location:
Canada : Ontario : Toronto || Canada : Ontario : North York

Work Arrangement:
Hybrid

Application Deadline:
12/07/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

**Please apply directly online to be considered for this role. Applications through email will not be accepted.****
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.