Front Desk Agent
2 weeks ago
Job Overview
Goodwin's Greenhouses Ltd is a dynamic and customer-focused organization dedicated to providing top-notch products and services. We are seeking a motivated and skilled Front Desk Agent to join our team. If you have a passion for customer service and a strong background in sales, we want to hear from you
Responsibilities
- Greet and assist customers at the front desk or on the phone with a friendly and professional demeanor.
- Provide information about products and services and address customer inquiries effectively.
- Utilize Sage 50 for processing sales transactions, managing inventory, and maintaining accurate records.
- Ability to confidently use Microsoft Office
- Collaborate with team members to ensure a smooth and efficient sales process.
- Maintain a clean and organized front desk area.
- Perform data entry tasks accurately, maintaining up-to-date customer and supplier records.
- Handle administrative duties such as filing, organizing documents, managing correspondence and creating social media posts.
- Proofread documents for accuracy before distribution or filing.
- Respond to customer inquiries via phone, in-person or electronically with professionalism and courtesy.
Skills
- Proven experience in a sales or customer service role
- Ability work independently and with a team
- Proficiency in Sage 50 and Microsoft Excel is required.
- Strong interpersonal and communication skills.
- Competence in creating social media blasts to encourage sales and interactions
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Capable of basic math.
- A positive attitude and a willingness to learn.
Join us as Front Desk Agent (Sales) where your contributions will make a significant impact on our customer's experiences and the overall efficiency of our company.
Goodwin's Greenhouses Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
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