Senior Analyst, Business Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The role of Senior Analyst, Business Enablement & Controls is a dynamic, fast-paced role that requires an individual with an enterprise-mindset who can work collaboratively across all levels of the Amex Canada organization. As a core member of the International Card Services (ICS) Business Enablement & Controls team, the successful candidate will be focused on strengthening & elevating our controls to reduce business risk by working directly with a broad set of enterprise stakeholders across 1st, 2nd and 3rd line functions.

The Senior Analyst, Business Enablement & Controls will play a key role in helping achieve the following objectives:

1. Elevate business controls and reduce operational risk.

2. Enhance coordination and management across all lines of business as well as regulatory programs.

3. Act as a control centre of excellence & consultation function for ICS colleagues.

4. Support the execution of control requirements across ongoing initiatives, remediations, and action plans.

The Senior Analyst, Business Enablement & Controls will help to achieve the above objectives across key areas, including (but not limited to): AML/KYC, Business Exams & Testing, TLM, and Offer, Benefit, & Rewards.

The successful candidate will be responsible for the following:

1. Establishing Enhanced First Line Controls.

• Support local end-to-end governance and controls.

• Partner with Enterprise Teams to implement new control requirements.

• Create comprehensive theme analysis and centralize ownership of cross-functional action plans.

• Execute first line testing programs.

2. Support ICS Control Programs, Exams & Testing.

• Support ICS colleagues across control management priorities by coordinating with Compliance, Risk, Control Management, and Internal Audit requirements.

• Collect and synthesize information for ICS wide testing and exams with internal and external stakeholders.

3. Build Subject Matter Expertise & Execution Excellence.

• Facilitate education and distribution of subject matter expertise (governance, technical) across ICS to support colleagues with existing and new risk and control requirements.

• Contribute to the centre of execution excellence by partnering with ICS and Enterprise Control functions on new workstreams and action plans.

Qualifications

• University degree and minimum 1-2 years of work experience in project management, product or marketing.

• Self-starter who can effectively multi-task, prioritize and manage projects in a fast-paced, cross-functional environment.

• Strong communicator and collaborator with the ability to build relationships with key stakeholders and influence across teams.

• Naturally curious and comfortable working in ambiguous and rapidly evolving environments.

• Proven ability to analyze data, be detail-oriented, and demonstrate critical thinking and problem-solving skills.

• Highly proficient in MS Office suite (Powerpoint, Excel, Word, Visio).

• PMP Certification an asset.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the "Prohibited Grounds").   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.