Assistant Store Manager

1 week ago

Richmond BC VX B, Canada Molly Tea British Columbia Full time $45,000 - $65,000 per year

Location: # Capstan Way | Richmond, BC

Employment Type: Full-Time (At least 40 hours a week)

About the Role

Molly Tea is a beloved Shenzhen-founded international tea brand focused on high-quality Jasmine tea beverages. We're excited to be opening our first BC location at Union Square in Richmond and looking for we're an energetic and dependable Assistant Manager to help lead our team alongside the Store Manager. If you've got a passion for milk tea, thrive in a fast-paced environment, and have experience in café or quick-service leadership, this is your chance to grow your career while helping launch a new community favorite.

Key Responsibilities
Store Support & Operations
  • Assist the Store Manager with day-to-day store operations, including opening/closing procedures.
  • Help ensure all Standard Operating Procedures (SOPs) are followed for drink prep, cleanliness, and customer service.
  • Step in to lead shifts when the Store Manager is off-site.
Team Support & Training
  • Support with hiring, onboarding, and training new team members.
  • Provide on-shift coaching to baristas and cashiers to maintain high standards.
  • Foster a positive, respectful, and efficient work culture.
Scheduling & Shift Coverage
  • Assist Store Manager in preparing weekly schedules and managing shift coverage.
  • Adjust staffing levels during busy periods to ensure smooth service.
Inventory & Supplies
  • Help track stock levels and alert the Store Manager when supplies need replenishment.
  • Assist in receiving and organizing deliveries.
  • Coordinate with the warehouse to pick up supplies as needed — a valid driver's license and access to a vehicle is required.
Customer Service
  • Lead by example in providing warm, attentive customer service.
  • Handle customer concerns or feedback in a professional manner.
Reporting & Communication
  • Relay shift updates, operational issues, and suggestions to the Store Manager
  • Support in tracking daily sales and productivity targets.
Requirements:
  • 2+ years of experience in a supervisory or shift lead role in a café, milk tea shop, or similar quick-service environment.
  • Must be legally eligible to work in Canada.
  • Must possess a valid BC driver's license and have access to a personal vehicle.
Qualifications
  • Strong communication and teamwork skills. Ability to coach and motivate part-time team members.
  • Basic knowledge of POS systems and cash handling.
  • Strong time management and multitasking abilities.
  • Bilingual in English/Chinese strongly preferred.
  • FOODSAFE Level 1 (by opening day).
Perks
  • Opportunity to grow into a Store Manager role as the brand expands.
  • Free drink during each shift worked
  • 50% off all drinks as an employee

  • Store Manager

    1 week ago

    Richmond, BC VX B, Canada Molly Tea British Columbia Full time $60,000 - $90,000 per year

    Location: # Capstan Way | Richmond, BCEmployment Type: Full-Time (At least 40 hours a week)About the RoleMolly Tea is a beloved Shenzhen-founded international tea brand focused on high-quality Jasmine tea beverages. We're excited to be opening our first BC location at Union Square in Richmond and we're looking for a reliable and experienced Store Manager to...

  • Assistant Store Manager

    1 week ago

    Abbotsford, BC VX M, Canada Urban Barn Full time $60,000 - $90,000 per year

    Help people create homes they love. Join the Urban Barn team as a Full-time Assistant Store Manager at our Abbotsford store in BC. With over 50 retail stores across the country, Urban Barn is a national retail chain offering high-quality furniture and home décor. We're passionate about making our customers and our employees feel right at home. Here, you...

  • Store Manager

    3 days ago

    Richmond, Canada Green Life Retail Store Inc Full time

    **Job Summary**: **Key Responsibilities**: - Oversee daily store operations, including opening/closing procedures - Lead, train, and supervise retail staff to ensure high performance and professionalism - Manage sales targets and KPIs; develop action plans to meet or exceed goals - Deliver exceptional customer service and handle escalated customer inquiries...

  • ASSISTANT STORE MANAGER

    2 weeks ago

    Richmond, Canada Cole Haan LLC Full time

    Mission / Role Support Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations. CORE ACCOUNTABILITIES Achieve / Exceed personal and store sales goals and performance metrics through...

  • Assistant Store Manager

    1 week ago

    Richmond, Canada Lids Canada Inc Full time

    **General Position Summary** At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store...

  • Assistant Store Manager

    1 week ago

    Richmond, Canada Showcase Full time

    Showcase is seeking a dynamic and experienced Assistant Store Manager to help lead our retail store in Richmond Mall. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top...

  • Assistant Store Manager

    1 week ago

    Richmond, Canada Kal Tire Full time

    **Assistant Store Manager** **Role Description** Reporting to the Store Manager, Kal Tire is hiring a versatile Assistant Store Manager in Richmond, BC. You will be responsible for assisting the Manager in the day-to-day management of the store You will influence and mentor others to fit into a strong cultured team at this location. As a front-line leader,...

  • Assistant Store Manager

    1 week ago

    Richmond, Canada Psycho Bunny Inc. Full time

    Can you envision your future accomplishments as an **ASSISTANT STORE MANAGER** at **PSYCHO BUNNY?** **WHO WE ARE** Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious...

  • Assistant Store Manager

    2 weeks ago

    Richmond, Canada Oscar Wylee Full time

    **_Receive 2 x free prescription eyewear per calendar year to keep you on trend! _** Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. We are an...

  • Assistant Store Manager

    1 week ago

    Richmond, Canada Club Monaco Full time

    Overview The Assistant Manager contributes to the financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. He or she will be responsible to support the goals of the company and individual store. The Assistant Manager can...