Customer Care Representative
3 days ago
Job Title: Seasonal Customer Care Representative
Location: Head Office (74 Railside Road, Toronto, M3A 1A3)
Reports to: Customer Service Manager/Customer Care Supervisor
Purpose: Baskits is looking for a Seasonal Customer Care Representative to join our Head Office team for the holiday season. In this role, you'll be the main point of contact for our customers - receiving orders, handling inbound calls, and addressing inquiries or concerns. As part of our front-line, customer-facing team, you'll serve as a brand ambassador, ensuring every interaction reflects the exceptional service and quality Baskits is known for.
Duties and Responsibilities:
You'll work as a member of our Call Centre team to:
- Provide prompt and professional customer service over the phone and/or in person.
- Attract potential customers by answering product/service questions and suggesting specific products appropriate to the circumstance.
- Enter Sales Orders efficiently and accurately, while on the phone or in person with the customer.
- Resolve product or service issues by clarifying the situation, determining the cause of the problem, explaining the best solution, expediting correction and/or adjustments, escalating to the Customer Care Manager as required and following up to ensure resolution.
- Open and maintain customer records/accounts by recording and updating information in our ERP system.
- Work with and provide administrative support to other employees, as required.
- Receive and incorporate positive or constructive feedback to improve personal and business performance.
- Support the business as is otherwise required.
-
Customer Services Representative
1 week ago
Toronto, ON MP A, Canada Circle of Care, Sinai Health Full time $40,000 - $60,000 per yearJob DescriptionThe Client Services and Administrative Representative is responsible for supporting & providing excellent customer service to the client and continually improving operational success. The Client Services and Administrative Representative is passionate about achieving organizational results and strives to attain these results through effective...
-
Customer Care Representative
2 weeks ago
Toronto, ON, Canada Go Lime Inc. Full timeAbout Go Lime Inc. Go Lime is Ontario's market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we're...
-
Customer Care Representative
1 week ago
Toronto, On, Canada Go Lime Inc. Full timeAbout Go Lime Inc. Go Lime is Ontario's market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we're...
-
Customer Care Representative
3 weeks ago
Toronto, ON, Canada Go Lime Inc. Full timeAbout Go Lime Inc. Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we’re...
-
Customer Care Representative
3 weeks ago
Toronto, ON, Canada Go Lime Inc. Full timeAbout Go Lime Inc. Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we’re...
-
Customer Care Representative
3 weeks ago
Toronto, ON, Canada Go Lime Inc. Full timeAbout Go Lime Inc. Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we’re...
-
Customer Care Representative
3 weeks ago
Ontario (ON), Canada Go Lime Inc. Full timeAbout Go Lime Inc.Go Lime is Ontario's market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems - all designed to make home comfort effortless, affordable, and environmentally friendly.With decades of experience and a customer-first approach, we're...
-
Customer Care Representative
3 weeks ago
Toronto, Canada ZayZoon Full timeCustomer Care Representative Join to apply for the Customer Care Representative role at ZayZoon. Applications for this role will close on November 13th. About the Role ZayZoon is looking for a Customer Care Representative to be a central part of our product and service experience – a strategic strength in our business, critical to our mission. The Customer...
-
Customer Care Representative
4 weeks ago
Toronto, Canada ZayZoon Full timeCustomer Care Representative Join to apply for the Customer Care Representative role at ZayZoon. Applications for this role will close on November 13th. About the Role ZayZoon is looking for a Customer Care Representative to be a central part of our product and service experience – a strategic strength in our business, critical to our mission. The Customer...
-
Customer Care Representative
2 weeks ago
Stouffville, ON, Canada Ontario SPCA and Humane Society Full time $40,000 - $60,000 per yearWho We AreThe Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of...
