Senior Functional Consultant

We are currently seeking a Senior Functional Consultant / Developer - Microsoft Dynamics 365 to join our team in Vancouver, British Columbia (CA-BC), Canada (CA).

Job Description:
Senior Functional Consultant / Developer - Microsoft Dynamics 365
NTT DATA, Inc. is seeking a Microsoft Dynamics 365 CE Senior Functional Consultant to join our team for a large public sector client.

This role focuses on analyzing business processes, configuring and optimizing Dynamics 365 CE, and supporting ongoing solution enhancements in a highly customized cloud environment.

The consultant will collaborate closely with technical developers and business stakeholders to ensure solutions meet organizational needs. All work will be completed remotely.

**Basic Qualifications

Bachelor's Degree**

• Microsoft Dynamics 365 CRM/CE Functional Consultant certification(s)
• Minimum 8-10 years of hands-on experience with Microsoft Dynamics 365 CRM/CE, including advanced configuration, plugin/workflow development, and deployment.
• Strong experience with Dynamics modules such as Sales, Service, and Custom Entities, including Forms, Views, Business Rules, and Security Roles.
• 3-5 years' experience implementing Power Platform solutions, including Power Automate flows, Canvas/Model-Driven Apps, and integrations with Microsoft 365 or Azure services.
• Experience in at least 3 end-to-end Dynamics 365 implementation projects, including hands-on work with JavaScript, plugins, Power Automate flows, custom actions and workflows.
• Must reside in Pacific or Mountain time zones or be available to work in Pacific time zone.

Duties and Responsibilities

• Analyze and document existing business processes to align them with Dynamics 365 CE capabilities.
• Configure and extend Dynamics 365 CE, including forms, views, entities, relationships, and business process flows.
• Design and implement automation using JavaScript, plugins, custom actions, Power Automate, workflows, forms, reports and business rules.
• Collaborate with technical developers to define requirements for plugins, integrations, and custom components.
• Participate in full lifecycle implementation activities: fit-gap analysis, configuration, testing, and deployment.
• Develop functional design documents, configuration documentation, and user training materials.
• Provide production support and continuous improvement for existing Dynamics 365 CE solutions.

Mentor junior consultants or analysts as needed.
About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

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