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Bilingual Director, Partnership Development

2 weeks ago

Mississauga, Ontario, Canada Fiserv Full time $80,000 - $120,000 per year

Calling all innovators – find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Bilingual Director, Partnership Development

What does a successful Bilingual Director of Partnership Development do?
As a Bilingual Director of Partnership Development at Fiserv, you will be at the forefront of expanding Fiserv's market reach through strategic referral partnerships across Canada. You will take ownership of developing Value-Added Resellers (VARs), Independent Software Vendors (ISVs), Associations, and other networks that align with Fiserv's direct go-to-market strategy. This role blends business development, partner relationship management, and sales strategy, requiring a leader who is a strategic thinker and an exceptional executor.

What You Will Do

  • Identify and secure new partnerships with VARs, ISVs, Associations, and other referral sources across new markets and verticals in Canada.
  • Evaluate partnership fit based on technical capability, market alignment, and revenue potential.
  • Lead the onboarding process for new partners, ensuring technical alignment, sales enablement, and joint go-to-market plans.
  • Build relationships with partner decision-makers and influencers to secure commitment and expand Fiserv's presence.
  • Collaborate with cross-functional stakeholders including Product, Sales, Marketing, and Operations for seamless partner integration.
  • Monitor partner KPIs, identify performance gaps, and implement targeted enablement plans to drive results.
  • Lead quarterly business reviews to ensure continuous partner engagement, retention, and optimization.
  • Deliver regular reports on pipeline health, projected deal closures, partner activation status, and expected revenue impact.

What You Will Need To Have

  • 5+ years of experience in partnerships, channel development, business development, or strategic sales, preferably in the fintech, SaaS, or POS industries.
  • Proven success in sourcing and scaling high-value partners.
  • Strong knowledge of technology ecosystems, including APIs, third-party integrations, and cloud-based platforms.
  • Ability to navigate complex organizations and influence decision-makers.
  • Fluency in both French and English for national coverage and engagement across Canada.
  • Bachelor's degree in a relevant field or an equivalent combination of education, and/or work.

What Would Be Great To Have

  • Highly organized, self-driven, and able to work independently in a remote environment.
  • Demonstrated experience in the fintech, SaaS, or POS industries.
  • Exceptional interpersonal skills with a track record of building high-trust relationships.
  • Strong business acumen to balance partner goals with internal priorities.

Que fait un directeur des partenariats bilingue réussi?
En tant que Directeur Bilingue du Développement des Partenariats chez Fiserv, vous serez à l'avant-garde de l'expansion de la portée de marché de Fiserv grâce à des partenariats stratégiques de référence à travers le Canada. Vous serez responsable du développement des Revendeurs à Valeur Ajoutée (VAR), des Éditeurs de Logiciels Indépendants (ISV), des Associations et d'autres réseaux qui s'alignent avec la stratégie de marché directe de Fiserv. Ce rôle allie le développement commercial, la gestion des relations partenaires et la stratégie de vente, nécessitant un leader qui est un penseur stratégique et un exécutant exceptionnel.

Ce Que Vous Ferez

  • Identifier et sécuriser de nouveaux partenariats avec des VAR, ISV, associations et autres sources de référence dans de nouveaux marchés et secteurs au Canada.
  • Évaluer l'adéquation des partenariats en fonction des capacités techniques, de l'alignement sur le marché et du potentiel de revenus.
  • Menez le processus d'intégration des nouveaux partenaires, en garantissant l'alignement technique, la facilitation des ventes et les plans de mise en marché conjoints.
  • Établissez des relations avec les décideurs et influenceurs des partenaires pour garantir leur engagement et élargir la présence de Fiserv.
  • Collaborez avec des parties prenantes interfonctionnelles, y compris le Produit, les Ventes, le Marketing et les Opérations pour une intégration fluide des partenaires.
  • Surveillez les KPI des partenaires, identifiez les lacunes de performance et mettez en œuvre des plans d'habilitation ciblés pour obtenir des résultats.
  • Diriger des examens trimestriels des activités pour garantir un engagement continu des partenaires, la rétention et l'optimisation.
  • Fournir des rapports réguliers sur la santé du pipeline, les fermetures de contrats projetées, le statut d'activation des partenaires et l'impact financier attendu.

Ce Dont Vous Aurez Besoin

  • Plus de 5 ans d'expérience dans les partenariats, le développement de canaux, le développement commercial ou les ventes stratégiques, de préférence dans les industries fintech, SaaS ou POS.
  • Succès avéré dans le sourcing et l'échelle de partenaires à forte valeur ajoutée.
  • Solide connaissance des écosystèmes technologiques, y compris des API, des intégrations tierces et des plateformes cloud.
  • Capacité à naviguer dans des organisations complexes et à influencer les décideurs.
  • Maîtrise du français et de l'anglais pour une couverture nationale et un engagement à travers le Canada.
  • Diplôme de licence dans un domaine pertinent ou une combinaison équivalente de formation et/ou d'expérience.

Ce Qui Serait Génial D'avoir

  • Très organisé, autonome et capable de travailler indépendamment dans un environnement à distance.
  • Expérience démontrée dans les secteurs de la fintech, des logiciels en tant que service (SaaS) ou des points de vente (POS).
  • Compétences interpersonnelles exceptionnelles avec un historique de création de relations de haute confiance.
  • Forte sens des affaires pour équilibrer les objectifs des partenaires avec les priorités internes.

Thank You For Considering Employment With Fiserv. Please

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our Commitment To Diversity And Inclusion
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note To Agencies
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.