Account Associate

6 days ago

Richmond, British Columbia, Canada LMG Inc. Full time

We are a leading business development and consulting agency offering a wide range of innovative solutions and services to businesses and consumers throughout the Richmond region. We are dedicated to delivering cutting-edge technology and unparalleled customer service, empowering individuals and organizations to stay connected and thrive in an increasingly digital world.

Position Overview:

As an Account Associate, you will play a pivotal role in our sales and customer service team, serving as a primary point of contact for our valued, and new, customers. You will be responsible for building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to meet their telecommunications requirements. This role requires a proactive approach, excellent communication skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities of our Account Associate:

  • Develop and maintain strong relationships with new and current customers, serving as their primary point of contact for all inquiries, requests, and support needs throughout the sales process
  • Proactively engage with customers to understand their telecommunications needs, preferences, and inquiries
  • Recommend and promote products, services, and solutions that align with customer's needs and objectives
  • Collaborate with internal teams, including sales, technical support, and compliance to ensure seamless delivery of services and resolution of customer issues
  • Manage customer accounts, including processing sales, handling billing inquiries, and resolving account-related issues in a timely and efficient manner
  • Stay informed about the latest products, services, and promotions to educate and inform customers, as necessary effectively
  • Monitor customer usage and trends, identifying opportunities for upselling or cross-selling additional products and services

Account Associate Qualifications:

  • Bachelor's degree in business administration, marketing, communications, or a related field if highly desirable, but not required
  • Previous experience in sales, customer service, or account management if preferred
  • Strong interpersonal skills with the ability to build rapport and trust with customers
  • Excellent communication skills, both verbal and written, with the ability to effectively convey information
  • Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment
  • Detail-oriented with a high level of accuracy
  • Proficiency in Microsoft Office Suite and CRM software
  • Ability to adapt to change and learn new technologies quickly
  • Results-driven with a passion for delivering exceptional customer experiences

Join our dynamic team and be part of an exciting journey to shape the future of telecommunications. If you are passionate about technology, customer service, and driving business growth, we want to hear from you Apply now to become an Account Associate.

  • Senior Accounting Associate

    2 weeks ago

    Richmond, British Columbia, Canada T&T Supermarket Full time

    Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada's largest Asian supermarket chain with 33 stores across the country: 14 in BC, 7 in Alberta, 11 in Ontario, and 1 in Quebec. The Company's continuous expansion is going to bring more new stores in the next couple of...

  • Business Development Associate

    6 days ago

    Richmond, British Columbia, Canada Pure Lifestyle Inc. Full time

    We are a dynamic, fast-growing business development firm looking for a proactive and enthusiastic Business Development Associate to forge impactful relationships with partners and improve prospective client volume. The Business Development Associate will build relationships and assist the sales team to gain new customers through customized business...

  • Rogers Sales Associate

    2 weeks ago

    Richmond, British Columbia, Canada Pure Lifestyle Inc. Full time

    We are one of the leading providers in Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Sales Associate who has an exuberant personality and a passion for working with others Our entry-level Rogers Sales Associates place a huge emphasis on the attention to detail with each customer account,...

  • Junior Accountant/ Accounts Receivable

    4 days ago

    Richmond, British Columbia, Canada North 49 Foods Full time

    Company BackgroundDonald's Fine Foods is a family-owned business that has operated for over 30 years. We are a specialty meat processing and distribution company spanning six plants in Alberta, British Columbia and Saskatchewan, serving both domestic and international markets.Our Core ValuesCustomer Focus – Exceptional customer service is the measure of...

  • Account Manager Trainee

    6 days ago

    Richmond, British Columbia, Canada Pure Lifestyle Inc. Full time

    We are thriving as a business consulting and sales firm located in Richmond Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee Our primary goal is to...

  • Lead Sales Associate

    6 days ago

    Richmond, British Columbia, Canada Pure Lifestyle Inc. Full time

    We are in the greater Richmond area looking for a Lead Sales Associate. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive experience in Business Partnerships. Our team of Sales Associates is responsible for vetting client...

  • Junior Accountant/ Accounts Receivable(Cantonese/English speaking)

    1 week ago

    Richmond, British Columbia, Canada North 49 Foods Full time

    Company BackgroundDonald's Fine Foods is a family-owned business that has operated for over 30 years. We are a specialty meat processing and distribution company spanning six plants in Alberta, British Columbia and Saskatchewan, serving both domestic and international markets.Our Core ValuesCustomer Focus – Exceptional customer service is the measure of...

  • Inventory Control Associate

    2 weeks ago

    Richmond, British Columbia, Canada T & T Supermarket Full time

    Reporting to the Assistant Manager, Financial & Accounting, the Inventory Control Associate is responsible for overseeing and reconciling AR / AP data and transactions; as well as maintaining and ensuring accuracy of store's inventory record.T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now...

  • Seasonal Sales Associate Seasonal Sales Associate

    2 weeks ago

    Richmond, British Columbia, Canada Under Armour Full time $18 - $20

    Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...

  • Customer Account Leader

    1 week ago

    Richmond, British Columbia, Canada Standard Aero Full time

    Acts as a liaison between operations, engineering, materials, sales and the customer for product transactions in support of all types of customers (transactional, contractual, PBTH, field service, etc).  Understands and implements solutions to maximize the customer experience and the financial requirements of the business unit.Specific AccountabilitiesActs...